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Star Nissan

Bayside, NY

4.7
3,460 Reviews
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206-02 Northern Blvd

Bayside, NY

11361

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Showing 3,460 reviews

August 03, 2021

Bob was an excellent salesman explaining everything in such great detail. Stars staff in all areas are super friendly and helpful, I have been leasing cars for over 20 years from Star Nissan. I have no pl More

by Mikesaby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rezaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Star Nissan responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 02, 2021

This location was very Efficient Ans Thorough. They took me as a last minute client due to a scheduling conflict with another location. Very pleased with service More

by Tkatina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Star Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 02, 2021

Great dealership with a tremendous staff top to bottom. Knowledgeable and Friendly hassle free no pressure from anyone. Would recommend to anyone looking to purchase a car More

by TWINSDAD77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Signorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine
Aug 05, 2021 -

Star Nissan responded

We cannot thank you enough for your wonderful review of Star Nissan Inc and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 01, 2021

It was a pleasant and relaxing experience buying a new car and trading in an old one the price was fair they worked with us to make sure our payment was within our budget the whole process was very quick More

by Princess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco
Aug 04, 2021 -

Star Nissan responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 01, 2021

Met Alicia in the service department. She was both friendly and a good listener. I appreciated that she was honest about the time I would have to wait to have an oil change as they were very busy. I t More

by CYNGODIVA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Star Nissan responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Alicia is a great asset and we're thankful to have him on our team. We appreciate your business! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

Aug 04, 2021 -

CYNGODIVA1 responded

Alicia is a her!

August 01, 2021

Excellent customer service, I feel so comfortable and secure with the salesman (Bob), friendly, honest and so clear during the process, I will recommend him to my friends and family! More

by wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rezaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Star Nissan responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 01, 2021

I love the dealership. They are courteous and do not recommend unneeded repairs. I am always able to wait in the customer room for the repairs to be done More

by AZIZAAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALicia Cason
Aug 04, 2021 -

Star Nissan responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 01, 2021

They scraped my front bumper and parked the car so that when I got in I could not see it. Would not let me get in until he moved it. More

by ROX73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Person who parked car.
Aug 03, 2021 -

Star Nissan responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

Aug 03, 2021 -

ROX73 responded

My front bumper is scraped. It was in perfect condition before bringing it in for service. When they inspected car upon arrival they did not put any damage notes on their form. I did not notice it till the next day when I pulled my car out of the garage. I did not go back and show it to Star as a day had passed and felt they would deny it. Just to be clear Robert, the service representative is always responsive, helpful and respectful.

July 31, 2021

Perhaps I’d give you a better rating if my car did not have to be fixed twice for the same problem. I imagine when I drop it off next week I will have to pay again for the same problem. Not happy with y More

by ELLEN.GREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Star Nissan responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

Aug 03, 2021 -

ELLEN.GREENE responded

I now see what the problem is with Star Nissan. I reached out to Diana Ljajcevic as she requested, left a message and NEVER received a return phone call. I will NEVER buy another Nissan nor shop at any Star showrooms! Your customer service stinks!

July 31, 2021

Not only was my car repaired earlier than expected but Aleisha (the service rep) was great. She was in constant communication and explained everything thoroughly More

by Bcant2905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Star Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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