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Star Motor Cars - Service Center

Houston, TX

4.8
410 Reviews

410 Reviews of Star Motor Cars - Service Center

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March 21, 2025

Scheduling, time at dealership and service completed in time estimated all worked well. Lounge was comfortable and coffie was good! More

by DAMIR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Star Motors and Carlos provide excellent service for our older MBs (‘99, ‘14 and ‘15). Carlos always follows up with a phone call to let us know what they’ve found and how much it will cost to fix it. They More

by JGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos - repair service
March 14, 2025

I have purchased multiple cars here over the years and the staff is always helpful. Their service department is fantastic and have been taking my cars here for over 25 years. More

by ajeychandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
March 09, 2025

Expect the dealership to better prepare for technical issues. Don’t like the slow response from the UK headquarter in doing even warranty work. More

by STEPHEN.IP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

I used the service department to have my Volvo serviced. The service area was very clean. The staff kept me informed of what was happening. Everyone treated me as if I was a member of the family. Any qu More

by BRUCEKELTON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Supervisor
March 02, 2025

My normal service advisor was not available, but Mike stepped up and did an outstanding job. Excellent, timely service as usual. Thanks! :) More

by kgalec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Mike
March 01, 2025

I would have liked a more comprehensive explanation of work done on my car. Getting a list of parts cost and labor costs really doesn’t tell me what all was done. For $900.00 I would have liked more det More

by Riceowl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
March 01, 2025

it is very fast, clean to make car like new one. Thanks for the service More

by JRANKIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terasa
February 28, 2025

The service staff is professional and informative. I wish the service coupons were still available. More

by KEVIN@STORYARCHITECTS.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
February 26, 2025

Mike in Service is just the best. Straightforward, and makes sure everything is handled correctly. Appreciate Star Motor Cars! More

by MELISSA-KILPATRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
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