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Star Motor Cars - Service Center

Houston, TX

4.8
387 Reviews

387 Reviews of Star Motor Cars - Service Center

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April 24, 2025

Star Motors and Carlos our service advisor always provide great service to our two MB cars. This visit was for minor warranty repairs done right and car returned as promised. More

by billrecords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service-Carlos
April 24, 2025

Mike in service is great. He takes great care of my car. He is a great asset More

by Derrell Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 24, 2025

Fast efficient quality service. Waiting area nice & peaceful. Friendly Service Advisors. Clean Dealership. Ride or Loaner available More

by KERARANDOLPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
April 22, 2025

When my car would not restart after I stopped for a red light and had to have it towed to Star Motors, they, particularly Carlos Garza, was very responsive and helpful. He had a loaner car waiting for me. More

by ARAIZNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
April 14, 2025

Mike is always accommodating, quick & thorough. It’s a pleasure to do business with him. More

by THATDEBY
Recommend Dealer
Yes
Employees Worked With
Mike - Service dept
April 10, 2025

My service agent was not available. My issue with my car was not resolved. It is a recurring problem that Star Motors can’t seem to fix. More

by 5670briar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Colbert
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Excellent Service Department. Ask for Carlos. The sales department is great. Eddie O’Neill has sold me several new vehicles More

by GREGDEGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie O'Neal
April 07, 2025

As always, Star Service came thru for me! Car threw a check engine light 2 days before a long trip. Carlos Garza got it right in and fixed it in no time! These folks are the best. More

by billrecords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
April 05, 2025

Always good service Teresa is great , had my tire in stock and only took a few hours More

by LAURA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
April 03, 2025

We purchased our first MB from Star in the early 80's. We are now on our fourth MB and we feel like part of the Star family. We have always received excellent service and attention when we have any issue. More

by DAVENANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart
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