Back

Star Motor Cars - Service Center

Houston, TX

4.8
410 Reviews

410 Reviews of Star Motor Cars - Service Center

Sort by
June 05, 2025

Teresa Smart is awesome. You should always have Teresa as a service advisor. She is the best!!!! More

by AKW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
June 04, 2025

Always perfect. Carlos is always very helpful!Anwers all our questions and keeps us uptodate. More

by BOBAKER34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos gaza
June 02, 2025

The staff was very helpful and friendly. My car was serviced in an afternoon making the experience very pleasant. More

by ztcarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department lady
May 29, 2025

Teresa is excellent! In and out with no issues. She provided very prompt and professional service! More

by CHADWICK.BOTHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
May 28, 2025

My service advisor, Carlos Garza, had the parts ready to go when I brought my car in for repair. I learned to trust him when he says something needs to be done and when it’s not. Above all, I feel the Star More

by GLENNGJENNINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza, Service Department
May 27, 2025

Outstanding Service at top speed. Really appreciate all of the help and effort from Star service personnel. Thank you Teresa Smart! More

by PETER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
May 27, 2025

All of the staff I encountered were willing to help and were also kind and attentive. More

by RRIVIERA97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
May 23, 2025

THE HIGHLY PROFESSIONAL AND KIND SERVICE THAT I RECEIVED FROM CARLOS GARZA IN SERVICE AND FROM THE NICE CASHIER WITH EYEGLASSES AND FROM MY SALESMAN JORGE QUINTERO WAS SECOND TO NONE More

by Bgritz2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos garza and the nice lady with the glasses cashier
May 23, 2025

Brought my car in at 11:00 when my check engine light came on. Carlos said they would check out the car and call me. My car was ready by 3:30 and clean. Very pleased with the fast service More

by HILLFAM05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 23, 2025

Very attentive customer service by Carlos,quick, attentive, quick and professional. Nice service at front desk by Diana. More

by alicesorkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...