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Star Motor Cars
Houston, TX
597 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 597 reviews
February 20, 2025
Theresa never fails to help me out! We worked around freezing weather, then rain and got my service done timely. Now all those service lights are GONE. We worked around freezing weather, then rain and got my service done timely. Now all those service lights are GONE. More
by ELIZABETHPOWER0319
Verified CustomerEmployees Worked With
Theresa Smart Service Dept.
February 14, 2025
Working with Teresa Smart and Billy is always amazing they are available to answer questions on my vehicle and provide me with transportation to allow me to continue by business . I appreciate them they are available to answer questions on my vehicle and provide me with transportation to allow me to continue by business . I appreciate them More
by RICKEY.CHAVEZ
Employees Worked With
teresa & Billy Smart
February 13, 2025
After five years my high voltage battery was giving out error messages. Spoke to Terresa who told me to come on down for a fix. As alway the service was outstanding. Only shock was when I got the bill over error messages. Spoke to Terresa who told me to come on down for a fix. As alway the service was outstanding. Only shock was when I got the bill over over $700. First experience paying more that $200 for a battery. It must be made out of platium or gold or both with a few diamonds thrown in for good messure. I am expecting it to last another five years.The service department at Star Motors is one of the primary reasons that I continue to be a loyal Star customer. More
by OLYSON0
Employees Worked With
Terresa and Carlos in Service
February 08, 2025
Salesman was knowledgeable and delivered excellent service and car delivery with mastery of the systems. Finance department was very helpful and efficient in the sales process. service and car delivery with mastery of the systems. Finance department was very helpful and efficient in the sales process. More
by GHZ
February 07, 2025
My service advisor, Mike, is very good; however, as far as the overall customer experience, it’s lacking. As mentioned, when I picked up my car, I was not greeted but instead was told basically, “You know as the overall customer experience, it’s lacking. As mentioned, when I picked up my car, I was not greeted but instead was told basically, “You know where to go” meaning the cashier. My car was filthy and had not been washed. There was no apology. How would this make you feel? More
by Margaret Fisher
Employees Worked With
Manager on duty. White haired. Don’t know his name.
