Star Motor Cars

Scheduling, time at dealership and service completed in time estimated all worked well. Lounge was comfortable and coffie was good! time estimated all worked well. Lounge was comfortable and coffie was good! More

We (my husband and I) had a wonderfully experience at Star Motors working with David as well as the finance department. I love my car and look forward to upgrading with you guys sometime in the futur Star Motors working with David as well as the finance department. I love my car and look forward to upgrading with you guys sometime in the future. More

My entire experience was very pleasant! Michael, Chad and Clay ensured that from the test drive to signing the documents to getting set up on the app were seamless. Highly recommend this d Michael, Chad and Clay ensured that from the test drive to signing the documents to getting set up on the app were seamless. Highly recommend this dealership…which still has a family feel to it! More

Star Motors and Carlos provide excellent service for our older MBs (‘99, ‘14 and ‘15). Carlos always follows up with a phone call to let us know what they’ve found and how much it will cost to fix it. They older MBs (‘99, ‘14 and ‘15). Carlos always follows up with a phone call to let us know what they’ve found and how much it will cost to fix it. They never make repairs without approval, and when they make a repair it works. (Which you can’t say for all MB dealers!) And Star Motors sets itself apart by providing a loaner car (with appointment) and by always washing the car before they return it to us. We really appreciate that! More

I have purchased multiple cars here over the years and the staff is always helpful. Their service department is fantastic and have been taking my cars here for over 25 years. the staff is always helpful. Their service department is fantastic and have been taking my cars here for over 25 years. More

Expect the dealership to better prepare for technical issues. Don’t like the slow response from the UK headquarter in doing even warranty work. issues. Don’t like the slow response from the UK headquarter in doing even warranty work. More

I purchased a car last week and still have not been provided the final paper work. I purchased a car here specifically because I felt confident in the warranty I’d receive. I’ve called the store everyd provided the final paper work. I purchased a car here specifically because I felt confident in the warranty I’d receive. I’ve called the store everyday since the purchase to receive a copy of my paperwork and to acquire the warranty associated with my high end purchase and still have not gotten what was requested and promised. I buy cars often and it won’t be from Star Motor Cars next time. They pride themselves on being “laidback”, as a customer it feels more like antiquated and disorganized. I received home delivery only because I took an uber to the dealer to pick up my vehicle when they called and told me my financing and vehicle were ready. They were not. Graciously my salesperson drove me to pick up my children to take them home. We returned to the dealer where we found again, hours later things still were not ready. All this and I still have never met the manager of this place. Not even the customary “thank you for your business” handshake. More

David was excellent to work with in purchasing a new car. He was direct, honest, efficient and informed. He even went the extra mile having me follow him back to the facilty when I called for directions afte He was direct, honest, efficient and informed. He even went the extra mile having me follow him back to the facilty when I called for directions after a wrong turn. Star Motors is immaculate in a relaxed but professional atmosphere. I felt like I was with family making my final decision. More

I used the service department to have my Volvo serviced. The service area was very clean. The staff kept me informed of what was happening. Everyone treated me as if I was a member of the family. Any qu The service area was very clean. The staff kept me informed of what was happening. Everyone treated me as if I was a member of the family. Any questions I asked, were promptly answered. More

It was so nice to view cars indoors with a good selection of cars to show us. Everyone was friendly, welcoming and well informed. David took extra time in showing us the features of the car and how they work of cars to show us. Everyone was friendly, welcoming and well informed. David took extra time in showing us the features of the car and how they worked. He helped us program some of the features. More