Star Lincoln

Star Lincolns Tim Shea shines as a star should. Very knowledgeable about the product, its features and the benefits of owning a Lincoln. I have purchased 6 of them and dealing with Tim rates right u Very knowledgeable about the product, its features and the benefits of owning a Lincoln. I have purchased 6 of them and dealing with Tim rates right up there with the best. Very honest and completely dispels the used car salesman myth. More

My sales person Tim Shea was awesome. His professionalism and faith made my purchase of the 2017 MKC seamless. 5 stars. Thanks Tim God Bless and faith made my purchase of the 2017 MKC seamless. 5 stars. Thanks Tim God Bless More

"Miracle Workers" My salesman Roland M. and the finance team worked wonders to get me in the vehicle that I desired. I never thought it could happen, but it did. The p My salesman Roland M. and the finance team worked wonders to get me in the vehicle that I desired. I never thought it could happen, but it did. The process was not the easiest for my situation but a little extra work they made it happen! More

Tim Shea is the man he does exactly what he says he is going to do. He is professional and amazing😊. I will all ways go to this dealer for a vehicle. All the paperwork was ready when I got to the going to do. He is professional and amazing😊. I will all ways go to this dealer for a vehicle. All the paperwork was ready when I got to the dealer. Tim gave me a thorough run down on how to work the SUV. More

Good Dealer I recently purchased a used vehicle from Star Lincoln Southfield, and worked with Tim Shea. Tim made the process easy, and was willing to work with m I recently purchased a used vehicle from Star Lincoln Southfield, and worked with Tim Shea. Tim made the process easy, and was willing to work with me to make the vehicle affordable, without a hassle. His customer service was good, and he was willing to communicate remotely via text, e-mail, or phone, at any time of the day. He's a very good salesman to work with if you're looking for a used vehicle! More

Tim, made a way for me I want to thank Tim for his great customer service and for being right on time. Tim attitude is amazing I appreciate all you done for me and for makin I want to thank Tim for his great customer service and for being right on time. Tim attitude is amazing I appreciate all you done for me and for making sure I got a car that I like and I'm proud of. More

Great Customer Service! Tim Shea was able to get me into a vehicle after I ran into some financial problems. I didn't think it was possible, but Tim made it happen. Thank you Tim Shea was able to get me into a vehicle after I ran into some financial problems. I didn't think it was possible, but Tim made it happen. Thank you, Tim! More

Tim is great and he will take his time to find something to fit your needs. My experience was nothing shorty of great. Great job! to fit your needs. My experience was nothing shorty of great. Great job! More

I leased my car from the Novi Lincoln. I wanted to return and purchase new vehicle from the Lincoln dealership in my neighborhood. I was so happy with the service provided by Richard Wolfe. He goes over and and purchase new vehicle from the Lincoln dealership in my neighborhood. I was so happy with the service provided by Richard Wolfe. He goes over and beyond to care for his customers. He proved to me in his actions that he is willing to help and work with you. He and Tim did more then just sale me a car. I will be forever grateful. More

Tim Shae kept quiet to make the sale when he had at least two clear opportunities to tell me the car I came to see was NOT CERTIFIED. The used car Sales Manager STILL hasn’t followed through on four (4) item two clear opportunities to tell me the car I came to see was NOT CERTIFIED. The used car Sales Manager STILL hasn’t followed through on four (4) items as he promised me he’d do on Monday of this week (today is Saturday). I thought/hoped I’d get the “Star Service” as their name implies and as, I am sure, LINCOLN itself hopes for... but that service is a real myth from what I’ve seen since spending over $22K there. I posted on the first link I was sent ALL the disappointments I’m living with after replacing my previously totaled LINCOLN. I had told Tim that he was in competition for my business with one other dealer—ironically 3 hrs from my home in the opposite direction of Star. Honestly, I’m sorry his price was lower. My previous MkZ hybrid was a joy to own... all 210,000 miles I had put on it. This one is a radically different story. More