Star Lincoln
Southfield, MI
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Pathetic Experience on my Lincoln MKS Pre-Paid Lease I would encourage you to visit elsewhere. This dealership is disrespectful, rude and I am currently waiting for a refund check that should have been h I would encourage you to visit elsewhere. This dealership is disrespectful, rude and I am currently waiting for a refund check that should have been here months ago. More
Great Experience at Starr I recently bought a used vehicle from Tim Shea. It was a great experience. He was excellent to work with - great follow-up and no pressure! I recently bought a used vehicle from Tim Shea. It was a great experience. He was excellent to work with - great follow-up and no pressure! More
Best salesman and service ever I recently got a preowned vehicle from Tim Shea at star Lincoln and received the best service ever. Tim is very knowledgeable and understanding of wha I recently got a preowned vehicle from Tim Shea at star Lincoln and received the best service ever. Tim is very knowledgeable and understanding of what he was doing. The process was easy and hassle free thank you Tim. More
Excellent Service - Best Salesman I recently purchased a used MKX from Star Lincoln. This was the third vehicle I've bought in the last 10 years and it was the best experience that I h I recently purchased a used MKX from Star Lincoln. This was the third vehicle I've bought in the last 10 years and it was the best experience that I have ever had. My salesman, Tim Shea, is the best of the best in my opinion. He listened to me, heard exactly what I wanted, and didn't try to sell me anything but that. He was professional, friendly and flexible throughout the whole process, start to finish. After buying a Lincoln and a car from Tim, I am a customer for life! More
Zero support after the sale Bought a $22,000 used Ford Edge from Star Lincoln late March when it was still cold out. It is now May and warm enough to run the Air conditioning, wh Bought a $22,000 used Ford Edge from Star Lincoln late March when it was still cold out. It is now May and warm enough to run the Air conditioning, which does not blow cold air. Contacted dealership to make them aware of the situation so they could take care of their customer. I was shocked to find out that they refused to consider helping us and asked patronizing questions about why we hadn't run the AC sooner. The reality is, we bought a nice car from these guys and they refuse to do the right thing less than two months after our purchase. The sale is completed so they don't care. I'll take solace in knowing they've already lost business that's worth much more than it would have cost them to have integrity. More
Tim is a man who is one with the Lincoln Brand. I just purchased of the MKZ Hybrid last week along with Premium Care extended service plan. The seller was way on the other side of town and had the I just purchased of the MKZ Hybrid last week along with Premium Care extended service plan. The seller was way on the other side of town and had the exact car I want a clean low mile 2012. I live about two miles from Star Lincoln so when required maintenance and if I needed service I thought I would check them out. Since the purchase was done quickly I did not have time to ask about the details of the Lincoln Premium Care extended service plan. I thought I would stop into the used car lot at Star and see what I can learn for the Finance Manager. That’s where I met Tim Shea. Even though he was not involved with the sale he took the time to explain the benefit of my purchase and how Star Lincoln would be a wise choice to bring my new used car. I greatly appreciated Tim and the support he offered, even telling me the dealer had workshops to help new Lincoln owner learn how to get better usage for all the technologies on the hybrid and the infotainment center. Tim struck me as master of the three pillars of success: working to deliver an excellent product, at a great price and maintain customer satisfaction at the highest level, during the sale and of course after the sale.. It wasn’t even his sale!!! Tim is a man who is one with the Lincoln Brand. Thank you Tim, All the best, Joel Milinsky Instructional Training Content Developer More
New to Me Old to Them I had the pleasure of meeting Tim/Mike in Used Car Sales after months of unsuccessful tries of ending my lease due to over mileage. These guys made ev I had the pleasure of meeting Tim/Mike in Used Car Sales after months of unsuccessful tries of ending my lease due to over mileage. These guys made everything so pleasant and easy going as I transitioned from a car to a SUV which I'm loving the drive, from test driving any vehicle I choose to the lengthy loan process and delivery these guys accommodated me from beginning to end and even days after when I had other concerns about my vehicle. I'm very appreciative and grateful. Thanks to the wonderful used car team @ Star Lincoln More
Great experience I had a wonderful experience of purchasing a automobile from Star Lincoln and have finally found a salesman in Tim Shea that kept his word and got me I had a wonderful experience of purchasing a automobile from Star Lincoln and have finally found a salesman in Tim Shea that kept his word and got me a vehicle that I really enjoy More
Beautiful Car, Great Price! Tim Shea is awesome, he worked really hard for me to get the best deal and all I had to do was come in sign the papers and drive off in my Lincoln MK Tim Shea is awesome, he worked really hard for me to get the best deal and all I had to do was come in sign the papers and drive off in my Lincoln MKZ. I would recommend him to anyone looking for a new/used vehicle! More
Tim shea is the man Tim shea gave me the most hopeful experience with my search for a used care...he was very professional, polite, and very considerate....he worked with Tim shea gave me the most hopeful experience with my search for a used care...he was very professional, polite, and very considerate....he worked with me and got me a very nice car...he made this experience a success...I will tell everyone to go to star Lincoln ask for Tim shea...because he's very patient...it's not about his commission...he make you his priority which is your best entrance at the moment in your financial life...I appreciate you Tim thank from the bottom of my hear More