1,242 Reviews of Star Hyundai - Service Center
Great service and friendly staff. Mr. Kim was very Great service and friendly staff. Mr. Kim was very helpful, he assisted me with finding alternative directions home. In addition, the service depart Great service and friendly staff. Mr. Kim was very helpful, he assisted me with finding alternative directions home. In addition, the service department work all night to fix my car. More
Great service on my Genesis Helped by Mr. Kim. Was knowledgeable, professional and helpful. overall a very positive experience. Will use this location to service my G80 for any f Helped by Mr. Kim. Was knowledgeable, professional and helpful. overall a very positive experience. Will use this location to service my G80 for any future needs. More
Korean adviser did good job n veryhelpful. B.Kim is kind Korean adviser did good job n very helpful. B.Kim is kind n good knowledge And he speak Korean also. So very easy to understand. All staff was n Korean adviser did good job n very helpful. B.Kim is kind n good knowledge And he speak Korean also. So very easy to understand. All staff was nice too. More
Scheduled Maintenance The gentleman that checked me in (don't recall his name) was very polite and friendly. Mr. Kim, likewise, was polite, courteous, professional and pat The gentleman that checked me in (don't recall his name) was very polite and friendly. Mr. Kim, likewise, was polite, courteous, professional and patient. He took the time to listen to and answer my concerns. He explained things in detail. The wait time was acceptable; my appointment was at 9:00 and I was out by 10:50 More
Fast and easy Found my place to take my Santa Fe for service, they took care of my car fast and very professional! I’ll recommend star Hyundai 💯 Found my place to take my Santa Fe for service, they took care of my car fast and very professional! I’ll recommend star Hyundai 💯 More
Service I was taken in immediately. Within minutes I saw an associate to discuss why I had come, I was told if nothing untoward was found the approximate cos I was taken in immediately. Within minutes I saw an associate to discuss why I had come, I was told if nothing untoward was found the approximate cost of the service. My wait was within reason and the car was waiting for me. Paper protector was used on the floor ro protect from any damage. More
Pleasant experience First time visiting this dealer for oil change I was in and out in reasonable time. I had past experiences where i used to wait two to three hours in First time visiting this dealer for oil change I was in and out in reasonable time. I had past experiences where i used to wait two to three hours in other dealers for oil change. I will continue coming back.. More
Receptionists not so helpful, mechanics are very helpful The guys in the shop are always extremely attentive and helpful. Especially an older gentleman, name is Singh. He is always very helpful and willing t The guys in the shop are always extremely attentive and helpful. Especially an older gentleman, name is Singh. He is always very helpful and willing to go the extra mile. However the woman in the service center are a bit rude. The one in the front desk is dismissive and has a bit of an attitude. Additionally I was told my bill was for 550$ and then when I returned they were saying 780$. I asked the receptionist for the woman who had helped me to clarify and she rudely replied it’s probably tax. I insisted and she called her over and then suddenly my bill went down to 500$ again. If I hadn’t inquired I would’ve just had to pay an additional 300? More
on spot This whole experience was very organized. Starting from making the appointment from in the Kona, to check-in at your site, through service completion. This whole experience was very organized. Starting from making the appointment from in the Kona, to check-in at your site, through service completion. You valued my time. More
2019 Recall I received a recall notice in the mail. Made appointment to fix the problem. The facility was very clean and the service was very professional. I was I received a recall notice in the mail. Made appointment to fix the problem. The facility was very clean and the service was very professional. I was in and out in a timely manner and waiting room was clean and comfortable More