Star Hyundai - Service Center

3.5 hours for simple oil change and inspection I made an appointment for a standard oil change and a state inspection in advance and it took 3.5 hours for them to give my car back. That is ridiculo I made an appointment for a standard oil change and a state inspection in advance and it took 3.5 hours for them to give my car back. That is ridiculous for such standard services. I’ve been to other service centers that are much quicker than that. Other ppl coming in after me for similar services came and went and I was still there. Won’t be returning for service here. More

Air Conditioner Repair I went in for a routine maintenance. The mechanic mentioned the Air Conditioner controller needed to be fix. This is an issue that I knew but didn't t I went in for a routine maintenance. The mechanic mentioned the Air Conditioner controller needed to be fix. This is an issue that I knew but didn't think anything of it. It was repaired and Im glad it was done. There is a difference and that difference was much needed. Thanks Guys! More

Respect client professionally. Mr. Lee has helped me for 6 years. He tried his best to get the right car to fit my budget and circumstance. He followed up calls and emails responsib Mr. Lee has helped me for 6 years. He tried his best to get the right car to fit my budget and circumstance. He followed up calls and emails responsibly with saved waiting time. More

Good service This visit was routine but handled very efficiently. I have had previous dealings with my service coordinator, Forrest, who is always very profession This visit was routine but handled very efficiently. I have had previous dealings with my service coordinator, Forrest, who is always very professional. I recommend this facility. More

Customer for 2 years and counting! The service dept waiting area was just renovated. Much better! My suggestion would be to have multiple copies of the days newspaper available. And try The service dept waiting area was just renovated. Much better! My suggestion would be to have multiple copies of the days newspaper available. And try to bring back Sat. appointments. I have been a customer for 2 years. No complaints. More

Good Services This was my second visit. Brought my Genesis for oil change. They performed it Fast along with multi point check. All of staffs are very friendly a This was my second visit. Brought my Genesis for oil change. They performed it Fast along with multi point check. All of staffs are very friendly and nice. More

Good experience! Brian in the parts dept. researched and ordered the key and remote I needed. Joe, the service rep, was helpful and Lou, the service manager, was very Brian in the parts dept. researched and ordered the key and remote I needed. Joe, the service rep, was helpful and Lou, the service manager, was very accommodating. Jessica at the front desk goes out of her way to help the customer. She suggested a good time to make the appointment for programming the above mentioned items. The service was handled quickly. A friendly, professional mechanic helped me with some residual issues that need to be addressed when and if I choose. More

Excellent Nice friendly staff, waiting room is nice and spacious it even has complementary coffee. I can't complain. Work has been done in an orderly manner. E Nice friendly staff, waiting room is nice and spacious it even has complementary coffee. I can't complain. Work has been done in an orderly manner. Excellent service More

Recall Joe was great . Let me know exactly what was going to happen and was straight up with me . Was done in a few hours and didn’t do any work that I didn’ Joe was great . Let me know exactly what was going to happen and was straight up with me . Was done in a few hours and didn’t do any work that I didn’t want done . More

Oil Change and NYS Inpsection The pick up and delivery of my vehicle was perfectly timed by your associate, Derek. It saved me the trouble of having to take a day off from work. The pick up and delivery of my vehicle was perfectly timed by your associate, Derek. It saved me the trouble of having to take a day off from work. That being said, it is an inconvenience not being able to bring my car in for routine service on a Saturday, as has been the case in the past, since my Sonata days. I also miss not having a certificate for a car was, as has also been the case in the past. More