Star Hyundai - Service Center

Mr. Kim was assisting me with the problem efficiently kindly Mr. Kim was explaining to me what kind of problem I had with the car. He tried to assist me quickly. I felt really comfortable dealing with him espec Mr. Kim was explaining to me what kind of problem I had with the car. He tried to assist me quickly. I felt really comfortable dealing with him especially, I usually get very nervous going to a mechanic without having any knowledge about car. He tried to explain to me in detail and simple way for helping me to understand the problem. More

Recall There was an upgrade in the bathrooms. The service manager was respectful and my car was ready ahead of time. The experience was 1000 times better th There was an upgrade in the bathrooms. The service manager was respectful and my car was ready ahead of time. The experience was 1000 times better than my last visit. More

Quick and convenient Potamkin Hyundai where I purchased my 2017 Tucson closed down unexpectedly. I scheduled service with Nemet Hyundai for Christmas Eve through the app Potamkin Hyundai where I purchased my 2017 Tucson closed down unexpectedly. I scheduled service with Nemet Hyundai for Christmas Eve through the app but when I showed up at 7am, there was a sign saying closed till after Christmas. Star was open and I asked about getting service and a very easy going guy nicely invited me to pull up the car. The intake person was also nice and his 90 minute estimate was accurate for the 7500 mile service including 2 recalls. Merry Christmas and thanks Star. Keep that customer care up. More

5 Stars They always speak nice with me and get the job done. Whether its a simple oil change or a check engine light they get the job done. Unlike other shops They always speak nice with me and get the job done. Whether its a simple oil change or a check engine light they get the job done. Unlike other shops, I never feel like I'm overpaying. More

Not so good Made an appointment for three recalls. Ended up finding out that they didn’t have a part in stock to fix one recall. Had to schedule a second visit. B Made an appointment for three recalls. Ended up finding out that they didn’t have a part in stock to fix one recall. Had to schedule a second visit. But couldn’t find time to come. Then service rep called to say I should come in or else part will he returned to company because they cannot shelve the item any longer. So I had to take another day of work to come in just so they could fix it. They could have checked if the part was in stock in the first place so that I wouldn’t have to come twice. More

Car check up Excellent and knowledgeable customer service. Very courteous people. Explained everything I needed before service . Service on my car was great. Exper Excellent and knowledgeable customer service. Very courteous people. Explained everything I needed before service . Service on my car was great. Experience great. Will be back. More

Service for Recall & Car Check up Very courteous people. Excellent and knowledgeable customer service. Explain and fix recall.to have better SUV performance. Excellent and knowl Very courteous people. Excellent and knowledgeable customer service. Explain and fix recall.to have better SUV performance. Excellent and knowledgeable customer service. Very courteous people. Explained service needed to maintain car in best performance. More

easy experience to get car inspected I came in to get an inspection for my car. It was finished in a timely fashion. Everyone is always accommodating and friendly here. I recommend the I came in to get an inspection for my car. It was finished in a timely fashion. Everyone is always accommodating and friendly here. I recommend them. More

Recall fix Excellent and friendly service at both showroom and Flushing service center. Recent recall notice dealt with in a very timely manner for the Sonata Excellent and friendly service at both showroom and Flushing service center. Recent recall notice dealt with in a very timely manner for the Sonata. Highly recommend showroom & service center. More

Coming back Stopped coming had long waits and you didn't take appointments now set up appointments for recall and had a very good experience good service and he Stopped coming had long waits and you didn't take appointments now set up appointments for recall and had a very good experience good service and helpfull staff More