Star Hyundai - Service Center

Great Customer Service and Team The team members at this service center are spectacular. Friendly and attentive are just a few words to describe this team. Each person greeted me and The team members at this service center are spectacular. Friendly and attentive are just a few words to describe this team. Each person greeted me and provided excellent service. Unfortunately I am bad with remember everyone's name otherwise I would have included them in the list. They were all professional and helpful. I highly recommend this service shop over many of the other service centers. Great staff and excellent service. More

Friendly and quick. Everytime I go there I get quick and honest service (no surprise expenses and no b.s.) Appointment times are honored. I have dealt with many service Everytime I go there I get quick and honest service (no surprise expenses and no b.s.) Appointment times are honored. I have dealt with many service centers and this one's the best. More

Window Washer replacement Unfortunately this part was no longer under warranty. Initially I was told that the reservoir had a crack in it and it would cost $340 to replace. I w Unfortunately this part was no longer under warranty. Initially I was told that the reservoir had a crack in it and it would cost $340 to replace. I was then told that the pump also had a crack. In either event, I could have purchased an OEM reservoir and pump for about $60 and had my mechanic install it for about $100. The original Hyundai part was astronomical in comparison in terms of cost. The service center was professional and did keep me informed of the repair and when my car was ready to be picked up but because "original" parts are a total ripoff, I will take my car to my mechanic unless the car requires a warrant repair / recall repair More

Best review The auto dealer was fair and did not push any other services I did not need for the day. Service was fast and efficient. Thank you The auto dealer was fair and did not push any other services I did not need for the day. Service was fast and efficient. Thank you More

Another great service experience at Star Hyundai! I was doing a routine oil change and inspection so I wasn't really expecting anything major to be done to my vehicle. What I did gre at Star Hyundai! I was doing a routine oil change and inspection so I wasn't really expecting anything major to be done to my vehicle. What I did greatly appreciate about this experience over others is that my Service Advisor Kim was very helpful and made to sure advise me on the maintenance services I currently pay for and ways to take advantage of certain offerings and incentives. Definitely can say they make an effort for a transparent and trustworthy service experience! More

Extremely Satisfied I realize that the issue I was having, the clock spring, was not one of the more usual service calls. I am so grateful that it is now fixed. The servi I realize that the issue I was having, the clock spring, was not one of the more usual service calls. I am so grateful that it is now fixed. The service agent that helped me was truly professional at her job. The waiting area was comfortable and the coffee was good. What else can I say? More

Great customer service The staff is courteous and professional. They explained everything really well. Their waiting area has free coffee. Great customer service and so I w The staff is courteous and professional. They explained everything really well. Their waiting area has free coffee. Great customer service and so I will come back to this place. Just wish this place was opened on Saturdays! More

First service 2018 Hyundai Tucson Brought our new 2018 Hyundai Tucson 1.6T in after 3 months for its 1st oil and filter change. Daliana, our service advisor was courteous and professio Brought our new 2018 Hyundai Tucson 1.6T in after 3 months for its 1st oil and filter change. Daliana, our service advisor was courteous and professional. 8AM appointment, took the car immediately and we were out in under an hour. More

Excellent service and customer service This review was for a service visit to correct a Hyundai recall that was installed did not operate as it should have. Star Hyundai took care of me as This review was for a service visit to correct a Hyundai recall that was installed did not operate as it should have. Star Hyundai took care of me as expeditiously as possible and when the parts were available to correct the problem they got me up and running and back in my vehicle immediately! They were happy to answer any questions I had or keep me informed of any status updates. My satisfaction and concerns were a priority to them and they did everything (and more) within their power to address them. A special thank you to the service manager Ed Thornton who went above and beyond in the process! Also, thanks to my advisor Joe D. More organizations should operate like they do, making customer satisfaction a priority. More

Great experience Great service. Explained things thoroughly, Real nice. Gave me a discount based on the work I got. Reception area really nice and clean. I was helpe Great service. Explained things thoroughly, Real nice. Gave me a discount based on the work I got. Reception area really nice and clean. I was helped immediately without waiting. More