Star Hyundai

An Excellent Experience in Purchasing an Automobile. Excellent experience - Mark was outstanding in assessing our needs in an automobile and fully answered all our questions; friendly and professional. T Excellent experience - Mark was outstanding in assessing our needs in an automobile and fully answered all our questions; friendly and professional. There was good follow-up on the part of the dealership even after the purchase was completed. Was very impressed that there was no "hard sell" at the dealership. More

Great experience We had a great salesman that listened to what we wanted and delivered exactly that. We didnt feel pressured and everything was explained to our satis We had a great salesman that listened to what we wanted and delivered exactly that. We didnt feel pressured and everything was explained to our satisfaction. Would definitely return and do business with Star Hyundai. More

Best car buying experience I EVER had ! ! ! If I could give this dealership ( and my sales professional, Philip Robinson ) TEN RATING STARS, I would have!  I first walked into Star Hyundai, Bays If I could give this dealership ( and my sales professional, Philip Robinson ) TEN RATING STARS, I would have!  I first walked into Star Hyundai, Bayside, on August 6th. 2015. I was ( every so ) fortunate to be greeted by Philip Robinson. During that first ( two hour ) sit down, Philip went over all the key features of the 2015 Sonata Limited that we were interested in purchasing. He was courteous, patient, articulate, and answered every last one of my questions ( I'm a techie ) in full detail and always respecting my intelligence! Never once being condescending or talking down to me - as MANY car salesman do if they think you're asking "too many" questions. It was obvious that Philip was a real expert in the Hyundai product line. Never once did he dodge any of my technical questions. He had 100% of the answers, 100% of the time! Next, I retuned with my wife three days later ( by appointment ) and Philip then spent two ( more ) hours with us both - reviewing for her many of the features of the car, and addressing some new questions I had. With no pressure, Philip made us a "fair offer" on a 2015 Sonata Limited lease, and ( with ZERO haggling ) we agreed on the terms that were in my opinion ( and I had priced three Hyundai dealers in Queens and Long Island ) fair and reasonable. Oh - about the car. The 2015 Sonata Limited with both the Tech package and the Ultra package. Well . . . WOW and AWESOME pretty much sums it up! This ( luxury ) mid size sedan, offers soooooo much value that it is ( in our opinion ) a "best in class" vehicle! And, I say that having done hours, and hours and hours of pre-purchase research. In fact, to get the "fully loaded' features and details that I got on our Sonata Limited, in the Toyota brand, we would have HAD to purchase a Toyota Avalon, with a base SMRP of $42,500.00 ! We got this fully loaded ( tech-tastic ) Sonata Limited for ELEVEN THOUSAND DOLLARS  . . . . . . . LESS than that number! Bite me, Toyota Camry ! Especially - Lee's Toyota of Queens, and Westbury Toyota of Long Island - where we "suffered' terrible consumer experiences, and were NOT treated with any degree of respect and dignity! Lee's and Westbury Toyota are both your typical ( manipulative, dishonest, sleazy ) automotive retailers! Enough said. We picked up our Sonata ( Philip had to get it for us from another Hyundai dealer ) a week later, and when it came to doing the paper work, there was NO high pressure sales pitch to buy extra stuff and add-ons! Yes, the leasing ( closer ) guy did "offer" a few more ( extra cost ) options to us, but when I declined, there was no pressure, and he remained cordial and polite throughout the process. Then, when we did the ( delivery ) check-list, run through . . . we encountered a few technical glitches with enabling my cell phone to ( interface ) with the car, via an ultra-cool technology called "android Auto".  This was TOTALLY  an issue with MY PHONE, and NOT the vehicle. Philip spent SEVERAL HOURS attempting to get it all to work together, and finally he was successful! All through that very tedious process, Philip remained patient and "determined" to find a solution to this very frustrating technical problem caused by Goggle's lack of ( adequately detailed ) instructions on setting up the Android Auto software. Many salesmen would have ( at that point ) said . . . "your phone - your problem, have a nice day, buddy"! NOT Philip. He spent HOURS ( with me ) searching for a solution. He was determined NOT to let us drive off the lot - without this feature, Android Auto - fully functional on both the car and my cell phone! To sum it up . . . if you want a "fair deal" delivered by guys who have ( real ) old-school integrity, and who will respect your intelligence throughout the process, then go to this dealer, and ( very important ) ask for Philip Robinson by name! Also I should mention that Zack ( their GM ) is also a really nice, honest and straightforward guy too! So  . . . we encourage you to do your homework/research first ( like I did ), shop around and ( then ) come to THIS dealership to buy your Hyundai product from Philip Robinson! And by the way . . . NO . . . I am NOT related to them in any way!  Lol, lol, lol.  I'm just a member of the Philip Robinson, and Star Hyundai - FAN CLUB!  Lol, lol, lol. Enjoy your Hyundai product, M.J. Bayside Queens, NY. More

A good experience We began our day shopping car dealerships. HYUNDRI was our second stop. Mark approached, and we explained we were looking for a roomie car. He show We began our day shopping car dealerships. HYUNDRI was our second stop. Mark approached, and we explained we were looking for a roomie car. He showed us a Santafe sport, and it met all our needs. More

kindness My dealer was s so kind and nice. He was willing to help me and was also seemed to enjoy his work. He is a great dealer! My dealer was s so kind and nice. He was willing to help me and was also seemed to enjoy his work. He is a great dealer! More

Quick and easy This dealership is quite good. Professional, straightforward and courteous. I waited less than a week for delivery of my vehicle. It was in very ni This dealership is quite good. Professional, straightforward and courteous. I waited less than a week for delivery of my vehicle. It was in very nice condition. More

Very nice experience The sales person Andrew Lee was courteous and professional. I had a easy time to understand and make decision. It's my best car buying experience. The sales person Andrew Lee was courteous and professional. I had a easy time to understand and make decision. It's my best car buying experience. More

Very professional dealership. Sales staff courteous and professional, they take time to thoroughly explain features and answer questions, understand your budget and concerns. Went Sales staff courteous and professional, they take time to thoroughly explain features and answer questions, understand your budget and concerns. Went to several other dealerships prior and was impressed with this one, never felt as though I was being pushed or rushed to a sale. More

excellent Would lease/buy from this dealership again. price is important and they were very competitive. They were friendly and courteous. They prepared the new Would lease/buy from this dealership again. price is important and they were very competitive. They were friendly and courteous. They prepared the new vehicle is a very professional way. More

Great; definitely recommend My experience at STAR HYUNDAI was great. Paul Lu, my salesperson, did a great job in assisting and informing me with the vehicle I was looking for. Th My experience at STAR HYUNDAI was great. Paul Lu, my salesperson, did a great job in assisting and informing me with the vehicle I was looking for. The wait time was not bad at all and everyone was very friendly. Select vehicles are already present in the parking lot, giving you a great hands on with the vehicle you are looking for. I would definitely recommend a trip to this dealership. More