Star Hyundai

Great Experience My experience with Ken and his colleagues was quite positive. From my arrival to my last tranaction I would say everything went well. Once again Ken i My experience with Ken and his colleagues was quite positive. From my arrival to my last tranaction I would say everything went well. Once again Ken is a good rep of the dealership More

Follow Your Dreams To Star Hyundai The Genesis is the perfect car . Roomy and plush. Drives like a dream, smooth and quiet. This is our fourth Genesis and they are getting better and be The Genesis is the perfect car . Roomy and plush. Drives like a dream, smooth and quiet. This is our fourth Genesis and they are getting better and better. My husband and I will continue to work with Star Hyundai. They are the consummate professionals. More

Very good I was very comfortable and so was my family. He treated us with professionalism and sense of humor. I was very satisfied with the negotiations and I w I was very comfortable and so was my family. He treated us with professionalism and sense of humor. I was very satisfied with the negotiations and I would definitely return here again for future purchases/leases. More

unbiased reveiw My nephew came and set up the terms of the contract and i came in days later to sign and take the car. I had test driven the car at another dealer. My nephew came and set up the terms of the contract and i came in days later to sign and take the car. I had test driven the car at another dealer. More

Bad experience with service dep I have a bad experience with service dep.I just got my car 2 months ago and since first day ia have problem with BSD system.Every time that I am drivi I have a bad experience with service dep.I just got my car 2 months ago and since first day ia have problem with BSD system.Every time that I am driving the car I have that : BSD canceled.I went to the service shop and ask to someone take a look of this.I spoke with Mike who is The Manager 'boss 'of the shop.What a joke.He simply refuse to take the car and told me that hi has to charge me for v if they don find fault of this system.Well I went there a second time and guess -the same.He refused to take a look of the car.I will escalate that to his bosses and will see what is going to be.What a luck for Star Hyunday to have people like MIKE to build reputation for the company. More

Customer satisfaction This has been the best car buying experience I ever had. I couldn't have asked for a better dealership and salesman in Andrew. Thank you This has been the best car buying experience I ever had. I couldn't have asked for a better dealership and salesman in Andrew. Thank you More

Happy with my new car I loved working with Andrew Lee at Star Hyundai in Bayside. I felt that he was looking out for the best price possible and trusted that he had my bes I loved working with Andrew Lee at Star Hyundai in Bayside. I felt that he was looking out for the best price possible and trusted that he had my best interest. I never felt pressured or forced into anything and appreciated his honesty. More

Car is Good, management consumer relations needs work. Salesmen was professional and part of the reason I was willing to buy a Hyundai. However when it came to the financials of purchasing the car, The Fin Salesmen was professional and part of the reason I was willing to buy a Hyundai. However when it came to the financials of purchasing the car, The Financial manager almost made me back out. First while the car is good itself the vehicle was dented and scratched which I already spoke about in a separate letter. Second, the Financial Manager made us add 500$ of the negotiated amount to receive Hyundai 0.9% Interest rate even though our credit rating was excellent. Third, the manager slighted me, leaving out important details the warranty refusing to explain and differentiate between car service and maintenance not only making me buy it on the spot saying that we could not buy it later if we leave without me being able to research it. More

REFER YELP FOR MORE ACCURATE REVIEW If I could give negative star reviews I would definitely do that. We were looking for a test drive and would like to have a quote for budgeting. Howev If I could give negative star reviews I would definitely do that. We were looking for a test drive and would like to have a quote for budgeting. However, the salesperson said he would not able to deal with us since he has customers now and he would pass the case to another salesperson(Tommy) if we are not going to make a deal, which is fine by me. So we went for a test drive with Tommy. And the nightmare began..... Tommy requested to communicate with us in Mandarin which is fine by me too. And he starts to ask a lot of personal questions like: where are you from? How long you have been here? And when we get back he hushed us into his office even though we clearly mentioned that we just want to test drive. Then once we got to his desk, he asked: "What color of the car you want?" And we were telling him that we were still looking because we want to compare and do budgeting. And he was like: "I know. But what color you want so I can check is that color in stock." And we were confused that why he insisted to ask that question and we told him that we are not going to buy the car today. And he was like: "I know. I wanted to ask what color you want so I can get you a cheap insurance quote." And he explained that different color would give you different insurance quote, white color will be the cheapest as it resembles ambulance. My common sense told me it is not possible but I continued to ask him about the quote because that day was the last day of summer deals according to Hyundai website. And he said it has no difference the price is set all the time so we could come back anytime we want. He also mentioned that if other dealership gives you a better price why don't you leave and go for other dealership. And I found it extremely disrespectful. I strongly recommend you all to stay away from this dealership. I have never received a nice service from star dealership. More

Want a Hyundai see Mark.. Was not sure if I wanted another Hyundai but after the test drive and sit down with super salesman Mark Stetchel, I did sign the lease. He is ultra pr Was not sure if I wanted another Hyundai but after the test drive and sit down with super salesman Mark Stetchel, I did sign the lease. He is ultra professional, personable and not pushy. He removes the stigma that car salesman have to live with because of others in the field. My Sonata Limited is a great car. Only things I miss from the Honda I last owned are the side view camera which is so much better and safer than just a blind spot alert beep; as well as the ability to accept text messages and have them read to me without having to physically connect my phone to the car with a wire every time I drive. Howeve,r my Sonata has cross traffic alert and panoramic sunroof which were not offered on the Honda. More