Star Ford Lincoln

My car still not fixed Dealer should not release any car from the service if there not sure the client car is fixed properly. Two times in one week I returned my car to the Dealer should not release any car from the service if there not sure the client car is fixed properly. Two times in one week I returned my car to the service. More

Routine Maint Jose is always a phone call away and ready to aide with any issues. Always has a smile on his face and a positive attitude. Jose is always a phone call away and ready to aide with any issues. Always has a smile on his face and a positive attitude. More

Service is exceptional While taking your car into the dealership can be and is time consuming , it is in my opinion worth the time the staff at Ford in Glendale are knowled While taking your car into the dealership can be and is time consuming , it is in my opinion worth the time the staff at Ford in Glendale are knowledgeable and genuine in the concerns of your Vehicle . Also they do try to have your repair done as quick as possible . I would recommend Ford to anyone who asks More

Very disappointing Very disappointing. There is no costumer service at all. Very unfriendly staff. They just care about the money. I won’t be back. Finish my lease I tak Very disappointing. There is no costumer service at all. Very unfriendly staff. They just care about the money. I won’t be back. Finish my lease I take my business to another dealership. More

No problems! Took my car to Star Ford for oil and filter change for the first time rather than Sunrise Ford in N. Hollywood. My service rep Eddie couldn't have bee Took my car to Star Ford for oil and filter change for the first time rather than Sunrise Ford in N. Hollywood. My service rep Eddie couldn't have been nicer! He knows his cars too! Will be returning there from now on. More

First visit to starford Randy was very helpful and friendly. It was our first time going to a starford dealership and he made the whole experience easy and quick. Randy was very helpful and friendly. It was our first time going to a starford dealership and he made the whole experience easy and quick. More

Terrible service. If I can give give Star Ford Lincoln in Glendale no stars at all i would. I have never experienced such horrible customer service anywhere. The lack o If I can give give Star Ford Lincoln in Glendale no stars at all i would. I have never experienced such horrible customer service anywhere. The lack of professionalism displayed when I took in my vehicle for repairs was unacceptable. I went in with a scheduled appointment for repairs and repairs were denied by the service advisor and service manager stating that this is not a covered item under warranty. Also, making a statement that the ford explorer was used race. These individuals have no knowledge to service their customers. They also lack the ability to at least educate themselves in regards to their own job. I, the customer had to go back and forth for three weeks with corporate to get clarification in regards to covered items and warranty. Corporate immediately confirmed that the item was in fact covered by both Ford manufacturer and tire manufacturer. More

High Hopes But Let me say 1st that Seta my advisor always does her best and communicates everything!!! She works her butt off!!! My problem is when the actual truck Let me say 1st that Seta my advisor always does her best and communicates everything!!! She works her butt off!!! My problem is when the actual truck disappears! There’s always a problem in the mechanic section with them not seeing the vehicle yet or not checking what’s supposed to be checked. Made an appoint to get an alignment done at 0730 and it was 1100am and still not touched, no alignment done... xxx. Seems to always be an excuse in the back. But like I said, Seta is always a pleasure and does what she can!!! More

Great Experience Moe Olympia walked me through the entire experience from test drive to purchasing. I was very pleased with my purchase and with Moe’s attentiveness. Moe Olympia walked me through the entire experience from test drive to purchasing. I was very pleased with my purchase and with Moe’s attentiveness. I would highly recommend Star Ford for a streamlined car buying experience. More

Best dealer Everrrrrr I just had another amazing Experience with Star Ford on purchasing pre owned cars. I usually dont like to go to dealer, because its not fast and lot I just had another amazing Experience with Star Ford on purchasing pre owned cars. I usually dont like to go to dealer, because its not fast and lot of things can go wrong. However we decided to give star ford a chance. The team in star ford who helped us include Brien (sales Manager), John (sales), kash (Financing), Andrew (service), made our purchase easy, fun, and efficient. I cant stress enough my satisfaction from all them, They go above and beyond to help the customers. If you are in the market to buy a car or lease a car Star Ford is where you need to go!!!!! I hope all them get what they deserve! You guys Rock!!!! More