Star Chrysler Jeep Dodge Ram - Service Center
Queens Village, NY
1,097 Reviews of Star Chrysler Jeep Dodge Ram - Service Center
Trying to get best and more accurate service but this time 0 My purpose to come to your dealership service was to get best and more accurate also precisely possible because all of of your mechanic and technicia My purpose to come to your dealership service was to get best and more accurate also precisely possible because all of of your mechanic and technician trained and certified by factory but unfortunately I could not get what I was expecting . So I would like to have my money back because I did pay more expensive than non dealer service shop but the problems are still persist More
GREAT SERVICE Thank you for your prompt and precise assistance. All the issues with my car were corrected. Terri in service is THE BEST. She kept me informed of wha Thank you for your prompt and precise assistance. All the issues with my car were corrected. Terri in service is THE BEST. She kept me informed of what was being done and how long it would take. More
Satisfied Terry takes care of you. She gets your car in has the guys work on it when it's done she calls you. if you find anything has been missed you give her Terry takes care of you. She gets your car in has the guys work on it when it's done she calls you. if you find anything has been missed you give her a call and she gets you no problems everything is taken care of very friendly repair place More
Great job Theresa Theresa is the greatest extremely helpful great customer service. Very polite and patient she answered all my questions. I left with no worries. No c Theresa is the greatest extremely helpful great customer service. Very polite and patient she answered all my questions. I left with no worries. No complaints. More
Customer Service The Customer Service was perfect from the line out front all the way until I received my car back after the Complimentary oil change. I definitely wil The Customer Service was perfect from the line out front all the way until I received my car back after the Complimentary oil change. I definitely will be back. More
Not As Expected Had my 2015 Hellcat in for service for a week and honestly this was the worst experience to date. I jumped frome Mercedes-Benz to Dodge and honestly t Had my 2015 Hellcat in for service for a week and honestly this was the worst experience to date. I jumped frome Mercedes-Benz to Dodge and honestly that was a mistake. My car went in for a bad fuel pump and for some reason my dash cam was disconnected.. guess a joy ride must’ve happened. But overall experience wasnt good. Would recommend switching for a brand to this brand ever again. More
Long Wait Staff were courteous, but to wait over 2 hours to get an oil change, when you already made an appointment, is unacceptable. What was the need of havin Staff were courteous, but to wait over 2 hours to get an oil change, when you already made an appointment, is unacceptable. What was the need of having an appointment? More
AWESOME SERVICE I came in with so many car issue Teresa hynes helped me out tremendously and provided excellent customer care And is a woman of her word. I came in with so many car issue Teresa hynes helped me out tremendously and provided excellent customer care And is a woman of her word. More
The staff On this visit my interaction was with Angela and Fabian. And as always your staff are very helpful, patient, polite, professional and knowledgable. Th On this visit my interaction was with Angela and Fabian. And as always your staff are very helpful, patient, polite, professional and knowledgable. They are "STARS" at Star Chrysler Jeep Dodge Ram. And Terri is Always a Pleasure! More
First service Angela at the desk was great the service was very good my only complaint was that they left mud all over my mat and lower door where I was kicked op Angela at the desk was great the service was very good my only complaint was that they left mud all over my mat and lower door where I was kicked open and the free car wash is basically an exterior wash which would have been fine but I didn’t get Show Star the mud because it was late and I thought the car wash would take care of it I had to do it More