Star Chrysler Jeep Dodge Ram - Service Center

Customer Service Ms.Thersa Hynes, worked alone there were 2 others mployees,neither one offeref to assist her, The wait was excessive 2hours for oil change, She addre Ms.Thersa Hynes, worked alone there were 2 others mployees,neither one offeref to assist her, The wait was excessive 2hours for oil change, She addressed us as Mr & Mrs very professional, Was apologetic for the delay.Waiting area was clean. Staff bilingual. More

Work done well on time The work was done for an air bag recall. It was done on time, and you couldn't tell that anything was do to the car. The work was done for an air bag recall. It was done on time, and you couldn't tell that anything was do to the car. More

I’m satisfied with the service they’ve provided my Durango. Excellent work and Professionalism, Mr. Lou kept me posted on the work being done on my Durango. From Oil Change, Body work and Part’s. Excellent work and Professionalism, Mr. Lou kept me posted on the work being done on my Durango. From Oil Change, Body work and Part’s. More

Best Service Center I bring all of my mopar vehicles here for service 2010 Grand Caravan SXT, 2016 Town and Country and my 2018 Challenger in Plum Crazy. I'm always treat I bring all of my mopar vehicles here for service 2010 Grand Caravan SXT, 2016 Town and Country and my 2018 Challenger in Plum Crazy. I'm always treated respectfully and courteously. If I have to leave the vehicle they always call and update me more than once if necessary and I never worry. I'm give options on what's needed and what's recommended. Any issues with my extended warranty they handle. Theresa is great at what she does. Thank You Star Chrysler/Dodge. More

Oil Change I brought my Dodge Grand Caravan in for an oil change and to check two tires and left it there to be serviced. Terry wrote the order promptly and said I brought my Dodge Grand Caravan in for an oil change and to check two tires and left it there to be serviced. Terry wrote the order promptly and said she would call me the next day when the work was finished. She called early the next day and the car was ready when I got to the dealership. I want recommend Terry for her courteous and professional service. Douglas Ogle 2010 Dodge Grand Caravan More

Good service , good deal Went in to look into a couple of recall issues with my 2013 dart. Staff was helpful and took care of my concerns. Thank you Lou and Terry at Starr Do Went in to look into a couple of recall issues with my 2013 dart. Staff was helpful and took care of my concerns. Thank you Lou and Terry at Starr Dodge. More

Top-Notch diagnostics & Customer Service My jeep wrangler had an issue which may or may not have been under warranty. Star investigated and determined that it was in fact under warranty. They My jeep wrangler had an issue which may or may not have been under warranty. Star investigated and determined that it was in fact under warranty. They ordered the part and took care of it promptly and efficiently. Angela Tomlinson is, hands-down, the best customer service individual in the Chrysler/Jeep universe More

Experience Good service. Terri is the best! Issues resolved in timely manner. Pricing a tad high end, but no complaints otherwise. No follow up issues as in prev Good service. Terri is the best! Issues resolved in timely manner. Pricing a tad high end, but no complaints otherwise. No follow up issues as in previous visits. More

Excellent customer service at service department My appointment was scheduled accordingly. The service agent by the name Theresa Haynes which I believe who handled my car service was excellent, she My appointment was scheduled accordingly. The service agent by the name Theresa Haynes which I believe who handled my car service was excellent, she gave an update during my visit while I was waiting. She was very knowledgeable. I am happy with her service. More

HORRIBLE At first I thought they were doing a great job when it came to fixing my car problem turns out they were just charging me and the problem that I came At first I thought they were doing a great job when it came to fixing my car problem turns out they were just charging me and the problem that I came in with was never fixed I ended up having to buy a new car. More