Star Chrysler Jeep Dodge Ram - Service Center

My Wrangler ticking sound wasn't fixed I was told to bring my Wrangler back when the ticking sound was louder because they could not pinpoint where it was coming from and it's very noticeab I was told to bring my Wrangler back when the ticking sound was louder because they could not pinpoint where it was coming from and it's very noticeable. but I research this and this is a common ticking sound on the wranglers so I now have to go to another dealer to see if they can fix my Wrangler. And my Wrangler is still under warranty More

Customer Service I have been servicing my car here for a very long time. The services reps know me by name and they really take care of me and my car. I have been servicing my car here for a very long time. The services reps know me by name and they really take care of me and my car. More

Oil change tire rotation My service could been better after learning that my car had already been finish an half an hour before some told me which was a mechanic And then wa My service could been better after learning that my car had already been finish an half an hour before some told me which was a mechanic And then waited about another 20 minutes before someone picked up the car after they called it over the PA system to pick up my car and they took 15 20 minutes and is sitting in the lot it could have been better . More

You ask to many unnecessary questions am not happy wit the s Came to pick up my truck customer service representative was too busy on the phone talking to another customer for almost 30 minutes before anyone cou Came to pick up my truck customer service representative was too busy on the phone talking to another customer for almost 30 minutes before anyone could recognize I'm standing there More

Very good experience. So like most people I was hesitant about bringing my vehicle in for service. My 2018 Cherokee TH needed to be looked at for some noise in the front en So like most people I was hesitant about bringing my vehicle in for service. My 2018 Cherokee TH needed to be looked at for some noise in the front end and a power seat problem. I did a search for reviews on Star Jeep Chrysler and they seemed pretty good. The Service advisor named Teresa or Terry also had the best reviews. So I made an appt, dealt with Teresa and I'll tell you my experience was great. Teresa kept me updated as I was waiting for it. The tech who worked on my car , Carlos was also very good. We went for a test drive after he did some adjustments just to make sure the noise wasn't present anymore. He also went over the programming of my drivers seat with me. All in all it was a perfect experience. Thank you Terry and Carlos you now have a permanent customer. More

Very nice I got what I needed fix . Terry was very helpful and very nice ! I’ve been going for almost 5.5 years now , to service my Fiat I got what I needed fix . Terry was very helpful and very nice ! I’ve been going for almost 5.5 years now , to service my Fiat More

Over priced services I was overcharged for a service to my vehicle and I was made to wait for over 6 hours. I am very dissatisfied and disheartened about being ripped off I was overcharged for a service to my vehicle and I was made to wait for over 6 hours. I am very dissatisfied and disheartened about being ripped off by your company. More

Okay. Finished the repair within a day. Angela is great. The service was okay. It took a while to get my vehicle when I went to pick it up. They were helpful and reached out when it was f Angela is great. The service was okay. It took a while to get my vehicle when I went to pick it up. They were helpful and reached out when it was finished More

Service from xxxx Teresa, the service advisor goes above and beyond for the customers and does the work of 5 people. The problem I have is that nothing is fixed that is Teresa, the service advisor goes above and beyond for the customers and does the work of 5 people. The problem I have is that nothing is fixed that is claimed to be fixed, even after several trips into the service department. And my once smooth running quiet car now sounds like a freight train. Their knowledge of car repair is minimal if any at all More

Pretty good I can to Star because I needed a loner car bet Teresa at the front desk promised me I would have my car the same day & she kept her word & I came in w I can to Star because I needed a loner car bet Teresa at the front desk promised me I would have my car the same day & she kept her word & I came in with several different things to do. More