Star Chrysler Jeep Dodge Ram - Service Center
Queens Village, NY
1,097 Reviews of Star Chrysler Jeep Dodge Ram - Service Center
Maintenance Check Up Theresa took very good care of me and checked on other concerns I had about my vehicle. She explained and had the mechanic show me my air filter which Theresa took very good care of me and checked on other concerns I had about my vehicle. She explained and had the mechanic show me my air filter which was filthy. I was still allowed to make a decision whether I wanted the air filter changed or not. I love the fact that I'm given a choice before finalization. More
Hear a squeaking sound when I start moving car in mornings Couldn’t find the problem but I’m at ease knowing it’s not my breaks. It’s only does it sometimes but we’ll find it. No charge for checking it out for Couldn’t find the problem but I’m at ease knowing it’s not my breaks. It’s only does it sometimes but we’ll find it. No charge for checking it out for me. Called and said I was running late and they waited for me to get there so I could pick up my car. Co workers also offered me towels cause I was drenched in sweat from running to get to dealership to pick up my car before closing. More
Poor customer service I had to wait for oil change for 6 hours from 0830 am to 1430. No update information was given until 1pm because she had to take a lunch break. Prior I had to wait for oil change for 6 hours from 0830 am to 1430. No update information was given until 1pm because she had to take a lunch break. Prior before lunch break I had to ask for an update. Woman restroom was poor in terms of water flusher More
Brought In For A Recall Horribly managed dealership I will never return. Terrible communication ready later in the day turned into 3 days and no one called me to inform me. O Horribly managed dealership I will never return. Terrible communication ready later in the day turned into 3 days and no one called me to inform me. On day 2 I received a return call after I called. Then late afternoon on day 2 I was informed they had to order a part. I think they are understaffed and overworked. I would have rented a car if they just told me on day one it would be 3 days! They didn’t even have my appointment in the computer they are a mess! Also located in a bad neighborhood. More
They took very good care of me These guys was great and the service was fast.. Louis senators was very nice and helpful.. I would come back to this location instead of my location These guys was great and the service was fast.. Louis senators was very nice and helpful.. I would come back to this location instead of my location where I bought my truck. More
happy I loved it front the moment I pulled in . I felt very welcome and they helped me in what I needed . Excellent attention and fast I will recommend you I loved it front the moment I pulled in . I felt very welcome and they helped me in what I needed . Excellent attention and fast I will recommend you guys I’m So satisfied. Thank you More
Very nice, down to earth and professional staff. I came here for a recall on my car And the girl that took care of me was so sweet… I told her that I had a big test I have to go home and study for an I came here for a recall on my car And the girl that took care of me was so sweet… I told her that I had a big test I have to go home and study for and they worked on my car very quickly, got me out of there and wished me good luck on my test… Very cool. More
Best service possible In and out quick. Answers every question you have. Makes you feel comfortable your car is well taken care of. The lady behind the counter, I unfortuna In and out quick. Answers every question you have. Makes you feel comfortable your car is well taken care of. The lady behind the counter, I unfortunately can't remember her name, is the all star of the cast. More
The Best in the City I was in an out, just as the Service Person told me. I thought in would a two day laid over but I got cue in early like 8:00 out by one. Great service I was in an out, just as the Service Person told me. I thought in would a two day laid over but I got cue in early like 8:00 out by one. Great service! More
Regina review The reason why I gave this rating my car was brought in for one thing before leaving there I found out that my Air Conditioner was not blowing out col The reason why I gave this rating my car was brought in for one thing before leaving there I found out that my Air Conditioner was not blowing out cold air which cause me to pay twice on labor fee. I feel if they check all in the beginning it would have saved me money and now what I paid for still is not fix which is my Air Condition don't get me wrong the did fiz what was wrong but if you are checking then that problem should have been found. More