Star Chrysler Jeep Dodge Ram - Service Center

Star Chrysler Service Department I visited Star Chrysler service Department to renew my inspection certificate I notice they had only one service attendant at the desk attending to al I visited Star Chrysler service Department to renew my inspection certificate I notice they had only one service attendant at the desk attending to all the request for automotive service the attendant name is Teresa, she was very professional and caring she did a wonderful job attending to all the customers that show up for service, all the customers were able to have there vehicle issue resolved. I would say the customers left satisfied. Keep up the good work. More

professional and helpful staff the customer service waiting area is TERRIBLE and needs a refit: this dealership has NO DROP OFF OR LOANER SERVICE.... THEY COULD NOT DIAGNOSE THE IS the customer service waiting area is TERRIBLE and needs a refit: this dealership has NO DROP OFF OR LOANER SERVICE.... THEY COULD NOT DIAGNOSE THE ISSUES WITH A NEW TRUCK BECAUSE THE ISSUE DID NOT HAPPEN WHEN THE TRUCK WAS IN THE SHOP. what is going on here? More

Customer Service This was my first experience getting serviced at this location & I must say, I was quite pleased with the Customer Service & Care I received. Lou is This was my first experience getting serviced at this location & I must say, I was quite pleased with the Customer Service & Care I received. Lou is a True Professional that's informative & patient, when explaining the detail of work & cost, going into your vehicle. I would undoubtably rate this location 5 stars across the board, although pricey.. I am firm believer in "You get what you pay for". Top notch work !! Thank you. More

Inspection Overall it was an okay experience, I didn’t have an appointment but it took 1.5 hours for a inspection that takes 15-20 minutes. I realize that they w Overall it was an okay experience, I didn’t have an appointment but it took 1.5 hours for a inspection that takes 15-20 minutes. I realize that they were other people there but anyway would use them in a pinch again... More

Rip off Went for a factory recall ended up paying $150.25 for something they messed up. Manager was never around. Asked for him and never came. Went for a factory recall ended up paying $150.25 for something they messed up. Manager was never around. Asked for him and never came. More

Find somewhere else Five visits for the same thing and it's still not fixed. Will replace parts that don't need replacing, don't listen to anything you say and basically Five visits for the same thing and it's still not fixed. Will replace parts that don't need replacing, don't listen to anything you say and basically do whatever they want to do regardless of what you tell them More

Service air bag Terry from the service department is very helpful. She is the reason I still come back. The quality of her customer service goes above and beyond. Terry from the service department is very helpful. She is the reason I still come back. The quality of her customer service goes above and beyond. More

Bad experience Bad experience. They even charge to give estimate. Paid $600 for squeaky breaks and even after going twice for fixing it, still facing same issue. Wil Bad experience. They even charge to give estimate. Paid $600 for squeaky breaks and even after going twice for fixing it, still facing same issue. Will not recommend this service center. More

Lou was very helpful with my problem I was not happy with situation that I had a problem with transmission on car . How is it possible for a transmission to go on a car that still had ori I was not happy with situation that I had a problem with transmission on car . How is it possible for a transmission to go on a car that still had original brakes shows that I was not hard on car there is no reason why a transmission should go bad More

Satisfied. I was very pleased with service that I received from the gentleman that did my paperwork and the overall experience. Great job well done everyone. I was very pleased with service that I received from the gentleman that did my paperwork and the overall experience. Great job well done everyone. More