Star Chrysler Jeep Dodge Ram - Service Center

Transmission oil change Came in for transmission fluid to be change according to the mileage. So I call and made an appointment for this service. Work perform in about two ho Came in for transmission fluid to be change according to the mileage. So I call and made an appointment for this service. Work perform in about two hours and I left. More

Terrible experience / Never again Bait and switch by Angela. Was told if they found a problem covered by warranty they would waive the $150 fee, I told her not to repair anything not Bait and switch by Angela. Was told if they found a problem covered by warranty they would waive the $150 fee, I told her not to repair anything not covered before they even loooked at my car. They did find a covered problem, plus something not covered by warranty. When I said I didn’t want to pay the charge for any services not covered she said I had to pay fee anyway. I had to call and complain multiple times over the course of 2 days, and was constantly put on hold or blown off. Made to hold for 10-15 mins at a time, and was spoken to very rudely. I was even accused of taking money from mechanics pocket. I was not allowed to speak to a supervisor, although I asked multiple times. When I threatened to call corporate and make a complaint on twitter, she finally agreed to “waive the fee” that should never have been charged to me in the first place . More

Oil change they are all liars. Not good at all . When I did the oil change they take 6 hours just for that when I was there,another person talking about the same they are all liars. Not good at all . When I did the oil change they take 6 hours just for that when I was there,another person talking about the same thing as a liar More

Experience Star Chrysler seevice is not a five star for me as with many companies have flaw. But when u have that one person in customer service who makes a diff Star Chrysler seevice is not a five star for me as with many companies have flaw. But when u have that one person in customer service who makes a difference it helps. They also. Eed to look into the issue of loaners as the cost of car rental when car is out is not cheap and they never have a loaner and Chrysler will only reimburse you if your vehicle is under full warranty More

Wonderful amazing and stress free Speedy service from Ms. Angela she took care of me quickly and calmly I wish all of your advisor was as welcoming and warm as her Speedy service from Ms. Angela she took care of me quickly and calmly I wish all of your advisor was as welcoming and warm as her More

Not a great day I felt they took too long to get me out for a regular oil change and tire rotation. I was told 1.5 to 2 hours which was fine, but I didn’t leave til I felt they took too long to get me out for a regular oil change and tire rotation. I was told 1.5 to 2 hours which was fine, but I didn’t leave til almost 11:00 am. I was there and first in line when the doors opened at 7:30. Maybe just a bad day. More

I would NEVER come back to this establishment Disappointed to say the least! I’ve been customer at Star Chrysler since 2009 where I purchased my vehicle. I’ve never had an issue until my past 3 vi Disappointed to say the least! I’ve been customer at Star Chrysler since 2009 where I purchased my vehicle. I’ve never had an issue until my past 3 visits with Theresa as the point person helping. I was floored when I reached out to Victor, as a manager that not only did he not try to rectify the issue but, had the nerve to tell me and my husband that he’s in the business of making money. After we spent money to get a dialysis for a leak that we thought was fixed and only to still have the issue and being told it’s another leak. Then when Victor was confront he de line to fix the victor and after keeping the truck overnight asked us to pick it up. More

3.5 hour oil change This is the 2nd time i have had my car serviced at star. Each time I waited 3 or more hours. It was ridiculous, and their only reaponse is, Its busy. This is the 2nd time i have had my car serviced at star. Each time I waited 3 or more hours. It was ridiculous, and their only reaponse is, Its busy. The worst Dealer I have ever dealt with More

Upset but understanding Dropped my car off , it was promised by 1730 never received a call. Had to take cabs for the evening. When car was ready , I still had to wait because Dropped my car off , it was promised by 1730 never received a call. Had to take cabs for the evening. When car was ready , I still had to wait because my oil change was not even done. More

Very Informative I brought my vehicle in for a routine oil change. The service center took the time to explain the current and upcoming service needs of my vehicle. I brought my vehicle in for a routine oil change. The service center took the time to explain the current and upcoming service needs of my vehicle. More