Star Chrysler Jeep Dodge Ram - Service Center
Queens Village, NY
1,097 Reviews of Star Chrysler Jeep Dodge Ram - Service Center
My experience was good. The overall experience was good, the place was clean, the service rep was kind, knowledgeable, professional, and the wait wasn't too bad either. The The overall experience was good, the place was clean, the service rep was kind, knowledgeable, professional, and the wait wasn't too bad either. The price quotes were clearly exorbitant, but otherwise ok. More
Service dept I like that I can make an appointment to have work done on my vehicle in the same day and don't have to leave it for servicing. Teresa is a hard worke I like that I can make an appointment to have work done on my vehicle in the same day and don't have to leave it for servicing. Teresa is a hard worker and GREAT at her job and she is reason that department runs very good. She id the reason we have continued to come there. Me and my husband do miss Daryl, he was very good as well. More
Went for a recall Theresa was quite helpful and made sure I was well taken care of. The process was quick and easy and it didn't taken incredibly long for my issue to b Theresa was quite helpful and made sure I was well taken care of. The process was quick and easy and it didn't taken incredibly long for my issue to be resolved. More
Service The customer service was quality and the rep was professional and tried she best to find me a deal on 3 oil changes & 3 tire rotation. The customer service was quality and the rep was professional and tried she best to find me a deal on 3 oil changes & 3 tire rotation. More
Great customer service The staff was very professional. They greeted me as soon as I walked in and gave me the option of waiting in their lounge area which looked very cozy The staff was very professional. They greeted me as soon as I walked in and gave me the option of waiting in their lounge area which looked very cozy or leaving the dealership and they’d call me when the vehicle is ready. More
The worst Dealership I have ever been To!! The staff is terrible! Theresa and Lou should be fired!! Lou falsified an oil consumption test. Claim my vehicles was fine! Thank god for security Dod The staff is terrible! Theresa and Lou should be fired!! Lou falsified an oil consumption test. Claim my vehicles was fine! Thank god for security Dodge stepping up verified my complaint and replaced my engine due to bad piston rings! I will never buy a vehicle from this dealership as long as these employees are employed here! More
Car Service I got there 8.15 morning yesterday and waiting for till 2 pm and still not get my service done. Now they want me to come back Wednesday. That’s not go I got there 8.15 morning yesterday and waiting for till 2 pm and still not get my service done. Now they want me to come back Wednesday. That’s not good. More
Scammers I cant believe theres dealerships around that gets away with crooked activity like they do nowadays sadly disappointed with services and maintenance.. I cant believe theres dealerships around that gets away with crooked activity like they do nowadays sadly disappointed with services and maintenance...recall became into another issue with my vehicle whereas i have to repair on my own!!! More
Excellent service department I’ve never had a bad experience with your service department. This is the only place I go to have my car serviced since I purchased my Chrysler 300 in I’ve never had a bad experience with your service department. This is the only place I go to have my car serviced since I purchased my Chrysler 300 in 2007. And it still runs like new. With no problems at all. More
Service My car was in the yards for two and a half weeks and no one checked it, and no one checked it, and no one touched it, so I pick it up to take it to an My car was in the yards for two and a half weeks and no one checked it, and no one checked it, and no one touched it, so I pick it up to take it to another workshop so I think there's no good customer service More