Star Chrysler Jeep Dodge Ram - Service Center

Very pleasant experience I had a recent issue with my car. I called my warranty company for my car and was told to take it in to the dealership. I made my 1st appt at Bayside I had a recent issue with my car. I called my warranty company for my car and was told to take it in to the dealership. I made my 1st appt at Bayside. I had a horrible experience there. Was told I didn't have an appointment after waiting an hour. Also was told I probably had basic warranty and would have to pay $350 for a diagnosis. I decided to try QV location. From the moment the mechanic took my car to getting on line and being warmly greeted by Teresa. I knew I was in good hands. Teresa called me with updates. She was on the phone with the warranty company getting everything she could with my $0 deductible. Thank you so much for the very pleasant experience. More

Helpful staff The staff at in the service department serve their customer with respect and try to help their customer with everything they need along with great pri The staff at in the service department serve their customer with respect and try to help their customer with everything they need along with great prices so no one should pay more More

Great customer service Lou at the front desk makes everything easy from dropping off your car to finding you useful coupons to help you out with the bill. Lou at the front desk makes everything easy from dropping off your car to finding you useful coupons to help you out with the bill. More

Great service! Fast and friendly! Always with smile. Great service department! All are friendly with smile, fixed my car fast and quick, usually need one week to order part but they did it just next day. Great service department! All are friendly with smile, fixed my car fast and quick, usually need one week to order part but they did it just next day. Compared to bayside Jeep service, here is much much better! More

Regular Maintenance Very efficient office. Somewhat comfortable wait. The guys getting my car tagged were great, as was John, who helped process my paperwork. I would go Very efficient office. Somewhat comfortable wait. The guys getting my car tagged were great, as was John, who helped process my paperwork. I would go back to this center again. More

Great experience Very helpful staff very knowledgeable they got my car riding fixed it quick and got me out and gave me a free car wash great company I’d recommend it Very helpful staff very knowledgeable they got my car riding fixed it quick and got me out and gave me a free car wash great company I’d recommend it to anybody More

Great job Thank you for taking care of the Jeep so efficiently and making my experience frictionless. Took the vehicle in right away and took care of everything Thank you for taking care of the Jeep so efficiently and making my experience frictionless. Took the vehicle in right away and took care of everything without issue More

Very Unpleasant. My car was returned unsatisfactory This dealership is very unprofessional. I never received a call about the status of my vehicle. I had to wait 8 days for my car to get seen. They don’ This dealership is very unprofessional. I never received a call about the status of my vehicle. I had to wait 8 days for my car to get seen. They don’t have loaner vehicles. Sales Advisors are worried about looks more than the customers. I asked for the service manager’s card and was told he didn’t have one. Never again More

Inspection & oil change I dropped my van off on Wednesday night. Terry was great, I was out in less than 5 minutes. She called me early the next morning and said my van was r I dropped my van off on Wednesday night. Terry was great, I was out in less than 5 minutes. She called me early the next morning and said my van was ready. I really appreciate the effort that Terry provided. And this is the reason that I always bring my van to your dealership for service. Thanks More

Damage to hood latch My right hood latch was damaged. Forcing me to have to purchase another set! The technician should have came to me so I can unlock the hood, but he di My right hood latch was damaged. Forcing me to have to purchase another set! The technician should have came to me so I can unlock the hood, but he didn’t. I wasn’t aware of the damage until I got home. I had to order new ones More