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Star Chrysler Jeep Dodge Ram - Service Center
Queens Village, NY
1,097 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,097 Reviews of Star Chrysler Jeep Dodge Ram - Service Center
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December 05, 2019
Teresa is great Great people easy and nice and clean facility fast service and Teresa in service is great need more people like Teresa can’t say that enough Great people easy and nice and clean facility fast service and Teresa in service is great need more people like Teresa can’t say that enough More
by ENIEVES6
Verified CustomerEmployees Worked With
Teresa
December 03, 2019
Oil change and tie rotation Service was great. I came in at 7am and out by 9:30am. When I got in the Crossroad it was like a new car. Service was great. I came in at 7am and out by 9:30am. When I got in the Crossroad it was like a new car. More
by HUBWILLIAMS
Employees Worked With
Louis Senator
December 01, 2019
Great customer service and quality service overall. Employees are helpful and friendly...My vehicle was service and my problems was taken care of..I will recommend my frien and quality service overall. Employees are helpful and friendly...My vehicle was service and my problems was taken care of..I will recommend my friends to this dealership... More
by EMILIOSAN70
Employees Worked With
Terry
November 30, 2019
Long time, issue not fixed They told me to take my car in Monday morning so I was there at 6:30 am to drop off. Was called later that day and told the car wasn’t started and wil They told me to take my car in Monday morning so I was there at 6:30 am to drop off. Was called later that day and told the car wasn’t started and will be done first thing next day. Was called the next day and told the same thing. Didn’t get my car till Wednesday. Seeing as I use my vehicle for work I lost out in a lot of money. First day driving it and the same light for the same problem came on. More
by Lenityfs
Employees Worked With
Unknown
November 30, 2019
Oil changes I bring my Jeep to service centers because of the respect and fear that I get I go to Terry she is the best customer services representative I listen I bring my Jeep to service centers because of the respect and fear that I get I go to Terry she is the best customer services representative I listen to her lead for the care for my Jeep More
by baileycarr
Employees Worked With
Terry
November 30, 2019
Great job I come to the dealer to service my 2013 dodge Durango great service job thank you. My vehicle running excellent thank to star auto in queens New York I come to the dealer to service my 2013 dodge Durango great service job thank you. My vehicle running excellent thank to star auto in queens New York More
by TONY624212
Employees Worked With
Juan Arevalo
November 28, 2019
The service Manager Terry Terry a.k.a Teresa was an outstanding service manager. She kept me informed step by step on my car. I had a bad electronic throttle. She assured me a Terry a.k.a Teresa was an outstanding service manager. She kept me informed step by step on my car. I had a bad electronic throttle. She assured me all would be fine and made sure my warranty covered it. She even found out i had 2 warranties. I paid 108. I was very pleased More
by WisewayneII
Employees Worked With
Teresa
November 27, 2019
High level Maintenance The service staff at Star is always professional and courteous while my car is being repaired in a timely manner. Whatever I need to know about the ca The service staff at Star is always professional and courteous while my car is being repaired in a timely manner. Whatever I need to know about the car will be told to me right away . The whole shop experience is very efficient. Teresa is great! More
by REDBARRYN953
Employees Worked With
Teresa Hynes
November 25, 2019
Problem was fixed all working perfect. My radio wasn't working properly and they ordered a new one and replaced it .didn't need to argue . Teresa coordinate it perfectly. The only down s My radio wasn't working properly and they ordered a new one and replaced it .didn't need to argue . Teresa coordinate it perfectly. The only down side is -"no loaner car" More
by Ben.
Employees Worked With
Teresa
November 24, 2019
I was taken care of right away and everything was explained Terry greets you when you check in and explains what your car needs a s what to expect. She goes over prices with you up front and doesn't push you in Terry greets you when you check in and explains what your car needs a s what to expect. She goes over prices with you up front and doesn't push you into high priced work unless you need it. No upselling here only an honest assessment More
by Russell
Employees Worked With
Terry
