Star Chrysler Jeep Dodge Ram - Service Center

Service Teresa Haynes was very professional, and very helpful, she was able to accommodate my visit without an appointment, I'm very pleased with customer ser Teresa Haynes was very professional, and very helpful, she was able to accommodate my visit without an appointment, I'm very pleased with customer service More

Excellent Customer Service I went to Star because I was having an issue with my navigation system. Everyone was very friendly. Angela who checked me in was amazing. She was e I went to Star because I was having an issue with my navigation system. Everyone was very friendly. Angela who checked me in was amazing. She was engaging, always had a smile on her face and was very accommodating. It was annoying that I had to go to the dealer for an issue with my Jeep but the staff really made up for the inconvenience. I will say that after asking others who have the same exact vehicle as me I am very upset at the price I am paying. Everyone I know is paying $80 less per month and for that reason i am not giving a good review on the sale of the car. To top it off I was referred by a very good friend. More

Oil change Before I went to get my oil change I asked how long it would take they told me an hour and half. I called them after and hour and half to see if the c Before I went to get my oil change I asked how long it would take they told me an hour and half. I called them after and hour and half to see if the car is ready they told me no. I then told them to stop work and after I get there to pick up the car they said oh it’s ready. Then it took them and half hour to find my keys. This place does not know how to keep to their word. I thought Jeep had express lube. Two hours for an express lube oil change. When I can go anywhere and it’s 25 mins tops. More

Good customer service... I feel gouged on the price. Carc would nit start. We'r had cast towed in at our cost. Dealership lost car, dealership located car, dealership found out it wad ther battery(s), Carc would nit start. We'r had cast towed in at our cost. Dealership lost car, dealership located car, dealership found out it wad ther battery(s), Dealership charged almost 2 hrs for diagnostic teststing. Bill would have been somewhere around 900 buck. After disputing what should have been covered.... they sl charged me for the crazy diagnostic fees. I will try somewhere else first. More

Love the service department They make every service visit as easy and painless as possible. They are very professional. They always fix my car no matter what my concerns are the They make every service visit as easy and painless as possible. They are very professional. They always fix my car no matter what my concerns are they always make me feel at ease More

Durango Battery/Blower Came in for an alternator and new blower, they told me I just needed a new battery and for got to look for the blower.... did a recheck and was to cha Came in for an alternator and new blower, they told me I just needed a new battery and for got to look for the blower.... did a recheck and was to charge me another $400 on top of what I aid for the battery.... wasn’t feeling that so I declined the second service. Charged me $400 for the check and a new battery.... that was a rip off.... More

Poor service If customers service person have personal problems she should left them in the house before she goes in to work. Service person don’t fulfill customer If customers service person have personal problems she should left them in the house before she goes in to work. Service person don’t fulfill customers needs instead creat problems More

The Best Angela(Service) and Rudy(Mechanic) always take great care of me, I needed and inspection and I’m sure it was close to end of the service da, and they Angela(Service) and Rudy(Mechanic) always take great care of me, I needed and inspection and I’m sure it was close to end of the service da, and they took me in. This saved me from getting a ticket for sure More

Lease first service I have been using Starr for 12 years.now I lease my car from you. It is a trip from Glendale but I really trust your people. I have been using Starr for 12 years.now I lease my car from you. It is a trip from Glendale but I really trust your people. More