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Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,096 Reviews

1,096 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

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January 31, 2024

Very courteous, attentive to my needs and helpful all around I came in for an oil change and an inspection. Although the machine for the inspection was not working, Brandon assured me that he would conta More

by JMAHART4GOD
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 31, 2024 -

JMAHART4GOD responded

Very courteous, attentive to my needs and helpful all around I came in for an oil change and an inspection. Although the machine for the inspection was not working, Brandon assured me that he would contact me as soon as it was up and running and he was true to his word. I was able to get my inspection completed the next day

More
January 30, 2024

estoy contento y muy complacido con el servicio todo esta muy bien realizaron un gran trabajo More

by orfredy lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANDREW LEE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tequan Grant, DEVIN CRUZ, ARI ENTES
January 23, 2024

No courtesy/loaner vehicles. Car had to be left and ' maybe it would be looked at in a week. However, I was called the next day with inventory of necessary work(which was good). More

by Vsue40
Recommend Dealer
No
January 22, 2024

The service department was great. My service advisor Brandon Diaz was excellent with informing me of the progress of the maintanace on my car and also with the cost of it. More

by LAVW718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
January 20, 2024

The people were friendly. I had already had the car picked out from CarGurus so picking the car up was fast. Andrew my sales person was helpful with getting my trade-in ge More

by aleegomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDREW LEE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Lintz, Cliff Small
January 12, 2024

Everything was good for my experience my car was repaired and I was satisfied with the work. More

by sandraffh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 11, 2024

Jenny is the best in customer service. She’s very welcoming on my questions. It’s a good branch More

by Hant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jenny
January 10, 2024

They are usually fast and prompt. The lady that the service desk is great. I only disagreed with the claim that my seat cover was the reason for my seat not heating. More

by garrygo12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Reddick, Cammy Hernandez, DIANA LLAJCEVIC, ANDREA STENNETT, LAVIENA SING
December 31, 2023

Had a positive experience, staff was very professional and courteous, answered all my questions and provided excellent customer service More

by jbadwal13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
December 30, 2023

Excellent very professional and well trained I recommend it to buy and to do service More

by MRTSOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDREW LEE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Lintz
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