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Star Chrysler Jeep Dodge Ram - Service Center
Queens Village, NY
1,096 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,096 Reviews of Star Chrysler Jeep Dodge Ram - Service Center
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September 12, 2018
worse expiriance ever so bad I will stay away from Chrysler Star is the worse mopar service in nys maybe even us. I drop my 2015 ram 1500 on thursday September 6 Darryl C Sutton took my information and Star Ch Star is the worse mopar service in nys maybe even us. I drop my 2015 ram 1500 on thursday September 6 Darryl C Sutton took my information and Star Chrysler keped my truck for 5 days with out the phoncole, email or any sort of communication. I call him twice he wouldn’t even tell me when they would inspect my truck eventually I just took it out and I give it to my mechanic took him 4 hours to fix everything and it cost me $400.00. Only rental wire my truck was at service cost me $500 so my extended warranty is worthless More
by GREGJAWOROWSKI
Verified CustomerEmployees Worked With
Darryl C Sutton
September 01, 2018
Knowledgeable, friendly, professional staff. I have owned an automobile for 46 years. On and off I've had mediocre experiences. However every time I come to Star Chrysler Jeep Dodge, to have my c I have owned an automobile for 46 years. On and off I've had mediocre experiences. However every time I come to Star Chrysler Jeep Dodge, to have my car serviced, I have a very positive experience. More
by antekaki
Employees Worked With
Darryl Sutton
August 24, 2018
Great service Darryl c Sutton was very professional and polite. I like that I didn’t have to wait long for my vehicle to be serviced and the employees are very help Darryl c Sutton was very professional and polite. I like that I didn’t have to wait long for my vehicle to be serviced and the employees are very helpful More
by JOEMI_1005
Employees Worked With
Darryl c Sutton
August 23, 2018
Service department I brought my truck in for service and was greeted by Teresa, she wrote up what needed to be done to my truck and was very polite. It was a great exp I brought my truck in for service and was greeted by Teresa, she wrote up what needed to be done to my truck and was very polite. It was a great experience dealing with Teresa. More
by DEWITT380
Employees Worked With
Teresa
August 23, 2018
Had appointment but still waited 2hrs I had an appointment for 8sm I arrived before 7:30 and my car was not taken in till sometime around 10. And it was my second trip back for the same it I had an appointment for 8sm I arrived before 7:30 and my car was not taken in till sometime around 10. And it was my second trip back for the same item. I honestly don't think that's fair even if multiple people came for oil changes I still had an appointment for my second trip back for the same item. More
by PSPVP102
Employees Worked With
I don't remember name of service advisor.
August 18, 2018
Too long a wait. Service cent sould be upgrade with proper seating accommodation ie comfortable chairs WiFi service and something better than donuts( at least (coffee Service cent sould be upgrade with proper seating accommodation ie comfortable chairs WiFi service and something better than donuts( at least (coffee and bagels) as customers spend an average of 3hrs at your facility. I certainly do not look forward in coming to have my vehicle service there and will have to look for another service center. More
by atiba
Employees Worked With
Daryl Dixon
August 16, 2018
Service I made an appointment for 8 am yesterday and was there early however the customer service woman that booked the appt on the phone with me really didnt I made an appointment for 8 am yesterday and was there early however the customer service woman that booked the appt on the phone with me really didnt book it. So I waited 5 hours for my car to be seen and the issue still wasnt fixed. I'm sorely disappointed in the service. Not only did i wait 5 hours the issue still isnt fixed. More
by DEANNA.RAMOS00
Employees Worked With
N/a, DigiSphere Marketing
August 15, 2018
Good service Was there early but wasn’t early enough once inside was taken care of by Teresa and I said I would wait very patiently and everything was done accord Was there early but wasn’t early enough once inside was taken care of by Teresa and I said I would wait very patiently and everything was done accordingly More
by FLACKO724
Employees Worked With
Teresa
August 10, 2018
Battery replacement No customer service, employees too busy with there personal life, cell phone calls, texting. My 2018 jeep wrangler was there for two days for a def No customer service, employees too busy with there personal life, cell phone calls, texting. My 2018 jeep wrangler was there for two days for a defected battery, truck was sitting in the same parking spot. Almost impossible to check status update by phone . I went to pick up truck they weren't too happy because I asked for paperwork stating no attention / no work was performed, manager asked what for I stated I need to submit a copy to Chrysler to avoid warranty charges that's when he got pissed off. More
by SATTRUCKING
Employees Worked With
Rick Roh
July 31, 2018
Service Professional fast service Scheduled an oil change & was out within the hour Close to my home & reasonable pricing I found my new service center tha Professional fast service Scheduled an oil change & was out within the hour Close to my home & reasonable pricing I found my new service center thanks More
by C.
Employees Worked With
Angella
