Star Chrysler Jeep Dodge Ram - Service Center
Queens Village, NY
1,096 Reviews of Star Chrysler Jeep Dodge Ram - Service Center
Service my 2013 dodge Durango Great job service in my dodge Durango I will come next time my vehicle need to be service or something else you guys did a great job Great job service in my dodge Durango I will come next time my vehicle need to be service or something else you guys did a great job More
Day wasted I spent over 4 hrs for a replacement key and they still did not fulfill my order properly. I asked for a replacement remote key and a blade and they j I spent over 4 hrs for a replacement key and they still did not fulfill my order properly. I asked for a replacement remote key and a blade and they just made the remote and didn’t make the blade. I had to go back in there. More
Warranty work not covered Dealer not willing to cover defective clutch. Made to pay $2000 for a vehicle purchased in Jan 2018. Clutch failed after only 7 months of ownership. Dealer not willing to cover defective clutch. Made to pay $2000 for a vehicle purchased in Jan 2018. Clutch failed after only 7 months of ownership. More
Too long of wait Three hours waiting for an oil change is way too long and the email cupon was useless my car didn’t qualify service must improve Three hours waiting for an oil change is way too long and the email cupon was useless my car didn’t qualify service must improve More
Drive shaft Was leased a vehicle with a rusty driveshaft . Cause was service rust due to water says the service department. However no other parts are rusted. So Was leased a vehicle with a rusty driveshaft . Cause was service rust due to water says the service department. However no other parts are rusted. So it is impossible to think that moisture avoided all other parts of the truck and just went right to the driveshaft it is the opinion of other mechanics that the driveshaft was not properly treated for rust at manufacturing.. ram is willing to change it your service department is not More
Horrible They take to long to fix problems then same problems occur they never have loaner cars the sales people lie to you just a horrible dealership They take to long to fix problems then same problems occur they never have loaner cars the sales people lie to you just a horrible dealership More
Oil Change I’ve been a customer of Star Jeep for over 10 years and I’ve always had the best service. Darryl is the best. He does everything to take care and sati I’ve been a customer of Star Jeep for over 10 years and I’ve always had the best service. Darryl is the best. He does everything to take care and satisfy customers. More
Worse Customer Service Do a better research when you are looking for a dealer for service your vehicle, they amount of car the schedule a day is more than they can handle Do a better research when you are looking for a dealer for service your vehicle, they amount of car the schedule a day is more than they can handle More
Thanks for the good service Terreca has always been very helpful, professional honest and friendly. Star service always finds out what is wrong with my vehicle and perform the ap Terreca has always been very helpful, professional honest and friendly. Star service always finds out what is wrong with my vehicle and perform the appropriate repair work. More
A place you can trust They were professional, patient accommodating. They gave me the time to solve the issue with the warranty Company. I would go back again to service my They were professional, patient accommodating. They gave me the time to solve the issue with the warranty Company. I would go back again to service my vehicle or to buy a car. More