Back

Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,097 Reviews

1,097 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

Sort by
February 06, 2019

DARRYL in the service dept was great I was treated like I was a family member not just a customer and that always feels good. DARRYL is the best customer service agent in the industry More

by gplindo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl
February 06, 2019

Quick service Theresa was great with informing me of wait time and my recall was complete less than 1hour 30 min. Extremely friendly service. Will recommend to a fr More

by SHEAD_SAMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa
February 06, 2019

Staff is amazing! The staff is very friendly and helpful. The waiting area is clean and comfortable. I came in for a oil change and had to wait 2 1/2 hours. Shorter wai More

by AHARVEY60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Sutton
February 04, 2019

oil change service Great customer service my car was done in an hour time !! Friendly staff, Darryl Sutton was very courteous and informed me that my car will be done so More

by ijnazareno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Sutton
February 01, 2019

Service dept Teresa was a great customer service rep . Loved her & Car was actually suppose to be done in 2 days , but great thing it was done the same day I dropp More

by KEYA516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa
February 01, 2019

Warranty repairs and NYS Inspection and Oil Change Failed Inspection due to electrical issue with auto start stop. Ordered parts and repaired next day. Drove a few miles to reset system, and was take More

by SALCASTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa, and Darryl
February 01, 2019

Satisfactory My experience in general have been good. Staff took the time to explain clearly what the problem was, and what the necessary repairs were going to be More

by tmajorana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
February 01, 2019

Great service Fast reliable servicex.i was notified about the complete repair process.very friendly and polite atmosphere.will definitely purchase from star chrysle More

by GAZYAUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs.teressa
January 30, 2019

Issues with New Wrangler I was in for some issues I was having with my new truck. I was well taken care of by Darryl. He was pleasant, informative and he kept me abreast of al More

by MeikasMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl, in the Service Area
January 30, 2019

Never going back I was told a part would take a week to come in and i would receive a call. After a month i never received a call. I tried calling multiple times daily More

by Anonymous
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No names were provided.
Mar 11, 2019 -

Star Chrysler Jeep Dodge Ram responded

Anonymous, We are so sorry to hear that you are having issues with service, Please feel free to contact our service manager Victor. If you feel even after speaking to him that you are aren't satisfied please reach out to me. Rick GM

...
103
...