Star Chrysler Jeep Dodge Ram - Service Center
Queens Village, NY
1,097 Reviews of Star Chrysler Jeep Dodge Ram - Service Center
DARRYL in the service dept was great I was treated like I was a family member not just a customer and that always feels good. DARRYL is the best customer service agent in the industry I was treated like I was a family member not just a customer and that always feels good. DARRYL is the best customer service agent in the industry More
Quick service Theresa was great with informing me of wait time and my recall was complete less than 1hour 30 min. Extremely friendly service. Will recommend to a fr Theresa was great with informing me of wait time and my recall was complete less than 1hour 30 min. Extremely friendly service. Will recommend to a friend More
Staff is amazing! The staff is very friendly and helpful. The waiting area is clean and comfortable. I came in for a oil change and had to wait 2 1/2 hours. Shorter wai The staff is very friendly and helpful. The waiting area is clean and comfortable. I came in for a oil change and had to wait 2 1/2 hours. Shorter wait time would be more convenient. Maybe having free WiFi will not be a bad idea when you wait so long. More
oil change service Great customer service my car was done in an hour time !! Friendly staff, Darryl Sutton was very courteous and informed me that my car will be done so Great customer service my car was done in an hour time !! Friendly staff, Darryl Sutton was very courteous and informed me that my car will be done soon because I was the first to arrive which after one hour Darryl called my name and said my car is all set More
Service dept Teresa was a great customer service rep . Loved her & Car was actually suppose to be done in 2 days , but great thing it was done the same day I dropp Teresa was a great customer service rep . Loved her & Car was actually suppose to be done in 2 days , but great thing it was done the same day I dropped it off . Thanks guys More
Warranty repairs and NYS Inspection and Oil Change Failed Inspection due to electrical issue with auto start stop. Ordered parts and repaired next day. Drove a few miles to reset system, and was take Failed Inspection due to electrical issue with auto start stop. Ordered parts and repaired next day. Drove a few miles to reset system, and was taken in immediately the next day and passed inspection before expiration. More
Satisfactory My experience in general have been good. Staff took the time to explain clearly what the problem was, and what the necessary repairs were going to be My experience in general have been good. Staff took the time to explain clearly what the problem was, and what the necessary repairs were going to be. More
Great service Fast reliable servicex.i was notified about the complete repair process.very friendly and polite atmosphere.will definitely purchase from star chrysle Fast reliable servicex.i was notified about the complete repair process.very friendly and polite atmosphere.will definitely purchase from star chrysler.they are the best More
Issues with New Wrangler I was in for some issues I was having with my new truck. I was well taken care of by Darryl. He was pleasant, informative and he kept me abreast of al I was in for some issues I was having with my new truck. I was well taken care of by Darryl. He was pleasant, informative and he kept me abreast of all and any issues concerning my truck. More
Never going back I was told a part would take a week to come in and i would receive a call. After a month i never received a call. I tried calling multiple times daily I was told a part would take a week to come in and i would receive a call. After a month i never received a call. I tried calling multiple times daily, never got an answer. When i finally went to get the part, the service was terrible and employees were rude. Worst experience. More