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Star Chrysler Jeep Dodge Ram - Service Center
Queens Village, NY
1,097 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,097 Reviews of Star Chrysler Jeep Dodge Ram - Service Center
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February 14, 2019
Convenient and informative Good coustom service (Teresa Hynes) Efficient and explain the work they performed on my vehicle . I was happy that the mechanic Fellow inform Good coustom service (Teresa Hynes) Efficient and explain the work they performed on my vehicle . I was happy that the mechanic Fellow inform Teresa what items need to fix/adjusted, within Three mounths time. More
by BRAMBRICH
Verified CustomerEmployees Worked With
Teresa
February 13, 2019
Always a fast and friendly experience Although star dealership is not close to me, I always make the trip there for all of my service needs. Each and every time I have gone for service it Although star dealership is not close to me, I always make the trip there for all of my service needs. Each and every time I have gone for service it is always quick friendly and accommodating. I hate dealerships but this one is one that I really like. Thank you More
by AMART79196
Employees Worked With
Darryl Sutton- Service advisor
February 12, 2019
Service my truck Your company set a price. They then call back to want to change the price. I try speaking with them and the others there none of them would help. Your company set a price. They then call back to want to change the price. I try speaking with them and the others there none of them would help. More
by Reccoloraojunior
Employees Worked With
Thersa
February 11, 2019
Good service done Every time I come for service, it’s been good and on point. Any issues I have darall make sure it’s check out. I wish they was open on Sunday’s like s Every time I come for service, it’s been good and on point. Any issues I have darall make sure it’s check out. I wish they was open on Sunday’s like some of the other dealerships. More
by Big J
Employees Worked With
Darall.
February 10, 2019
Service Sometimes it seems to take too long for things to get done. Other than that, I have had good experiences and services from the service department. Sometimes it seems to take too long for things to get done. Other than that, I have had good experiences and services from the service department. More
by LRHURST53
Employees Worked With
Theresa at the service desk.
February 09, 2019
I was quoted One price after picking up the car there was a I was not happy with the price given one picked up the car with a different price supervisor was out for the following week dissatisfied I was not happy with the price given one picked up the car with a different price supervisor was out for the following week dissatisfied More
by ISGARNER
Employees Worked With
Louis Senatore
February 08, 2019
Teresa was amazing Teresa was very friendly and helpful. I communicated to her the problem my car was having. She gave me an estimated time frame of when my car would be Teresa was very friendly and helpful. I communicated to her the problem my car was having. She gave me an estimated time frame of when my car would be serviced. She called me later in the afternoon to communicate the price and that the car would ready later that evening. I love the fact that she kept updating me at every possible opportunity she had. More
by OMARTURNAGE
Employees Worked With
Teresa M. Hynes
February 08, 2019
Horrible experience Dealer had my vehicle for one week in December for no start issue. Told me that an alternator replacement resolved it. No less than 30 days later i ha Dealer had my vehicle for one week in December for no start issue. Told me that an alternator replacement resolved it. No less than 30 days later i had to be towed for same issue. One week and $2000 later i get this survey. Ironically they couldn't replicate the issue last month but was able to 30 days later...AFTER my warranty was up on 1/1/19. Didn't even attempt to me meet me halfway considering the time. I won't be back and will let everyone I know that I do not reccomend this dealership. More
by Mad man
Employees Worked With
Darryl
February 08, 2019
The guy (forgot his name) had amazing customer service. He was efficient and extremely professional. He made sure to get the job done. He was extremely professional and efficient. I came in with an annoying He was efficient and extremely professional. He made sure to get the job done. He was extremely professional and efficient. I came in with an annoying matter but he turned it into a pleasant experience. More
by KRGOMBERG
Employees Worked With
Darryl C Sutton
February 08, 2019
My Fiat a perfect again Took my Fiat 500x in for a check up cause of excess vibration from the motor. Turns out it was a couple of faulty motor mounts.... parts were replaced Took my Fiat 500x in for a check up cause of excess vibration from the motor. Turns out it was a couple of faulty motor mounts.... parts were replaced... in an out by the end of the day.... best of all.... I was still under warranty.... what more can anyone ask for.... More
by Fiat500x
Employees Worked With
Teresa M. Hynes
