Star Chrysler Jeep Dodge Ram - Service Center
Queens Village, NY
1,097 Reviews of Star Chrysler Jeep Dodge Ram - Service Center
It was a little rocky at first I had and issue that Ms Teresa was very instrumental in make sure the issue was solved she was great to work with her ppl Skills are the best I had and issue that Ms Teresa was very instrumental in make sure the issue was solved she was great to work with her ppl Skills are the best More
I was satisfied with the service and the vehicle runs well I was satisfied with the service as well as the customer service and the vehicle runs well and I need to get my brakes changed so I will be back I was satisfied with the service as well as the customer service and the vehicle runs well and I need to get my brakes changed so I will be back More
Great Service from Star My car battery died because it was deffective. Teresa and the service department were so helpful. Since we didn’t know what issue was at first, I was My car battery died because it was deffective. Teresa and the service department were so helpful. Since we didn’t know what issue was at first, I was prepared to leave it ( sadly) for a few days. But, that evening Teresa called and told me that I could get it in the morning!! Great job! More
3 hours and 15 minutes oil change I will never come to this service center again. It took them 3 hours and 15 minutes to do an oil change for a car that’s 6 months old. And then when I I will never come to this service center again. It took them 3 hours and 15 minutes to do an oil change for a car that’s 6 months old. And then when I said something about it NO ONE took responsibility for it taking so long. All 3 people said they had no control of how long it took. So I guess my car did it’s own oil change and that’s why it took so long. More
Can’t fix anything Best dealership when buying a vehicle of course but the WORST service center. I have filed an arbitration because my vehicle is a brand new LEMON. Best dealership when buying a vehicle of course but the WORST service center. I have filed an arbitration because my vehicle is a brand new LEMON. I wouldn’t even trust this dealer to do a simple oil change. I have sold my soul to the devil..... BEWARE they are all incompetent dummies. More
Terri was very a friendly and attentive The service waa great, but the best part was the representative Terri, who went above and beyond I felt. I would recommend just based on this experien The service waa great, but the best part was the representative Terri, who went above and beyond I felt. I would recommend just based on this experience. More
Service department From the word go was lie after lie terry / and Patrick/ victor are bunch of liers, car was drop of for a oil leak was told from Patrick was from tran From the word go was lie after lie terry / and Patrick/ victor are bunch of liers, car was drop of for a oil leak was told from Patrick was from transmissions line two days later we got a call that now the engine is knocking. Next day we receive a call that Patrick was firered and terry was taking over. After call after call run around after run around from terry mind you was weeks before Christmas. Was told we have to call back after new year.. call January 7 was told from terry waiting on the tech he call in sick , next day the tech had a dental appointment will be back later. Fast forward two month go by finally terry said waiting on a representative from Chrysler To come in to give them the go ahead on a “new” long block mind you this going on 4 months now. First on month 5 call to check in terry reply’s was Going to surprise you the cat being worked on. All can say was wow what kind of Circus foolery is this.. finally got a call 4:45pm on a Friday that the car was down and she gets off @ 5pm. There’s now way I could make it the coming from 45 minutes away. She said terry she doesn’t work on Saturdays that she leave the keys in the office. Pick up the car minus floor mats they miss placed . Now after looking under the hood the engine wasn’t new as terry said .. will never buy or step foot in this establishment . More
Battery problem They got to my car quick. Very friendly staff. They kept updating us on the status of the car. How long it will take. Also asked us if we wanted coffe They got to my car quick. Very friendly staff. They kept updating us on the status of the car. How long it will take. Also asked us if we wanted coffee or donuts. Which you dont see that offen. More
Very good service Staff was very pleasant and professional service is great. I will continue to this service and trust that the service continue to be of good quality. Staff was very pleasant and professional service is great. I will continue to this service and trust that the service continue to be of good quality. More
Great I had no problem here, took car in did what they had to do. They did a beautiful job. I'll be back. The price of your oil changes should go down. I had no problem here, took car in did what they had to do. They did a beautiful job. I'll be back. The price of your oil changes should go down. More