Star Chrysler Jeep Dodge Ram - Service Center

It is the worst workshop that has used, starting that between diagnosing your car and contacting your extended warranty company it takes up to 2 weeks and another week to install the part and the mechani between diagnosing your car and contacting your extended warranty company it takes up to 2 weeks and another week to install the part and the mechanics they have are so professional because I have had to come back up to 3 times for the same problem, until the last of now that I take my car for a sound and a vibration that I had and according to them it was the Transfer case and they made my warranty company install a new Transfer case and the car still had the same problem and I had to take the vehicle again and after almost 3 weeks because they supposedly did not have time to check the vehicle and call my warranty company then they jump me with that the problem was the drive shaft, after having made the Transfer case change the vehicle in the end the problem was the drive shaft More

Took my car and never returned it shady business practices don't trust this car shop they will ripe you off and try to hold your vehicle. Unfair business practices October 3 2023 I bring in my ve practices don't trust this car shop they will ripe you off and try to hold your vehicle. Unfair business practices October 3 2023 I bring in my vehicle my vehicle I have not received still. More

I was told one thing over the phone then another thing when I went in when I went in More

Anytime I go here for service I’ve had nothing but great customer service from Kevin. He ALWAYS makes my service visits tolerable!! THANKQ KEVIN!! customer service from Kevin. He ALWAYS makes my service visits tolerable!! THANKQ KEVIN!! More

Excellent service to rectify the problem Brandon Diaz was the service advisor who had been following up and gave me an update of the issue was the service advisor who had been following up and gave me an update of the issue More

Star C J D R provided the services which I asked for fast. I appreciate it. fast. I appreciate it. More

I went for a oil change and they found that I needed my filter change which was a nice thing so far I like taking my car there everyone is pleasant filter change which was a nice thing so far I like taking my car there everyone is pleasant More

I came in for an oil change and service and I was out in no time. Quick fast service. no time. Quick fast service. More

The staff was very friendly and helpful and they explained to me everything that was done with my vehicle explained to me everything that was done with my vehicle More

No consideration all they had to do is call me back. Didn’t return my call twice gave them time to call me. I had to drive in from my home in maspeth in a Ubber. (My case manger Brandon). He said part Didn’t return my call twice gave them time to call me. I had to drive in from my home in maspeth in a Ubber. (My case manger Brandon). He said parts were in. And car would be ready by a certain day. It wasn’t only person thr that was descent is Terry. Also screws were left in my driver seat. I wouldn’t recommend this service department not even for an old used car. More