Star Chrysler Jeep Dodge Ram

Dealership is trying to steal money! My client agreed to order a car from dealer’s consignment a year ago. Client paid the deposit. Upon research the car was over sticker price, this My client agreed to order a car from dealer’s consignment a year ago. Client paid the deposit. Upon research the car was over sticker price, this is price gouging. Client also never agreed or signed financing terms, which makes this deposit fully refundable. Client spoke to the general manager Zachary Lintz and he was rude, belligerent and lacks basic customer service etiquette. Client spoke to him about getting deposit back and he would not help. Client was also left with the distinct impression of racial bias, you know the kind you can’t put a label on but you feel it. This is a terrible dealership to do business with. We will be contacting the attorney general and pursuing this matter in court. I wouldn’t recommend doing business with this company. Or any of their delearships. More

I came in for an oil change and service and I was out in no time. Quick fast service. no time. Quick fast service. More

No consideration all they had to do is call me back. Didn’t return my call twice gave them time to call me. I had to drive in from my home in maspeth in a Ubber. (My case manger Brandon). He said part Didn’t return my call twice gave them time to call me. I had to drive in from my home in maspeth in a Ubber. (My case manger Brandon). He said parts were in. And car would be ready by a certain day. It wasn’t only person thr that was descent is Terry. Also screws were left in my driver seat. I wouldn’t recommend this service department not even for an old used car. More

My car was in the service dept 2 days. No one checked it. The third day I came and pick up my car. I have been coming to this service dept for about 12 years. As a long time customer, I No one checked it. The third day I came and pick up my car. I have been coming to this service dept for about 12 years. As a long time customer, I should of had star service. More

The staff was very friendly and helpful and they explained to me everything that was done with my vehicle explained to me everything that was done with my vehicle More

Came in for an inspection which was scheduled. No issues occurred. I was in and out. No issues occurred. I was in and out. More

This is the best dealership - have been going there for over 15 years. Zack is the best! over 15 years. Zack is the best! More

Nothing more to say besides they are always helpful and solved any problem I had with my vehicle especially Brandon and Kevin solved any problem I had with my vehicle especially Brandon and Kevin More

Thank you to all, very nice to talk to and helpful throughout everything! Amazing service and the friendliest people! throughout everything! Amazing service and the friendliest people! More

Dealership had my car for an extremely long time and did not communicate well with me. When picking my car up they charged me incorrectly and I had to pay another fee since it was a credit card twice. After not communicate well with me. When picking my car up they charged me incorrectly and I had to pay another fee since it was a credit card twice. After leaving with my car my heated seat was broken and it was working before I dropped it off. Extremely disappointing. More