Star Chrysler Jeep Dodge Ram

I went in with my Chrysler 200 to change orc module The worst dealer and service shop period. I went in to change my orc module for my Chrysler 200 the head technician blew up my air bags. He forgot to The worst dealer and service shop period. I went in to change my orc module for my Chrysler 200 the head technician blew up my air bags. He forgot to disconnect the battery and he is head of the technicians. Wow and then he cut the airbags and wanted me to drive off with it and go settle it with insurance. Really , luckily the insurance paid for some the work and airbags. But they are the worst service shop I've ever experienced. Avoid them Even if they lure you in with their prices. That is my advice to the people out there More

These guys are straight up thieves!! Do not go to this dealership at all costs. This dealership is why people hate buying cars and they are the definition of a stealership. They will stra Do not go to this dealership at all costs. This dealership is why people hate buying cars and they are the definition of a stealership. They will straight up try and rob you of your money. I went to this dealership because they were the only dealer in my area that had a dodge charger with the color and options I wanted. I drove over 200 miles to get this car and they new it. When I walked in, they would not let me see the car or test drive it. Right off the bat, they threw a payment number at me that was complete BS. I asked them to show me how they broke down the numbers and they would not give me the numbers. I then wrote down the numbers that I wanted and what the payment would be, which was almost 100 less a month then what they were trying to tell me. After we agreed on the price of the car and my trade, they made me wait for HOURS!! I got there at 12 pm and we had the numbers agreed on within 30 minutes. I did not get to see the finance manager for 4 hours and when I got in to see him, they must of thought I was an idiot and just sign the paperwork because the monthly payment was at the original payment again. Then they try and tell me that I won't be getting the rebates that Chrysler was offering on my car and that my plates would cost 700 dollars to get from NJ, which was completely wrong. Also, they tried upping the price of the car over 2000 dollars OVER MSRP!! After I called them our again about this, they made me wait another hour to verify the rebates. After that, they still would not honor the price of the car and kept trying to say that the "internet price" on the website was the best they could do and would not even honor that if I did not have it printer off. The "Internet Price" on their website was MSRP. After them finally honoring the price we originally agreed on, I signed off on everything. Well, today I got my plates from them, but instead of getting new plates and registration, plus the difference in the registration and what I paid, I got my original plates that were on my trade and a registration that expires in 3 months. The transfer was 85 bucks, but they took 650 from me and never gave me the difference. Needless to say, never give this dealership you time or your money. Dodge will be getting a call from me today because I am not letting them get away with this. More

Dishonest and waste your time Do not lease from them! They are dishonest and used savage sales tactics to get me in and waste my time. On the phone I got a price and was told to co Do not lease from them! They are dishonest and used savage sales tactics to get me in and waste my time. On the phone I got a price and was told to come in ASAP. So that same day there I was speaking to the same salesperson. He first let me test drive the car, maybe thought I would get attached. Then when it came down to contract there was a price change, he blamed the manager for switching the price on me. I left. Watch out they create false urgency to come in, state they it's REQUIRED for you to come in to get all your information to get you a price (dealerships can do everything over the phone without a need to come) but leaves them at a disadvantage so they usually don't or in my case they did give me a price because I was unwilling to come in. when I came in they shifted blame on others for changing the price given on the phone. ADVICE call them ask to speak to sales manager right away get a lease price over the phone and require them email it in writing. So when you come in you have a "contact" in the email leaving them no choice. BE MERCILESS with this dealership if you are going to go lease with them. More

This is the worst dealership, do not shop here My car is 1 year old, brand new, 3 repairs, the dealership just wants to sell you another car, stating I have "negative equity ", what about the pay My car is 1 year old, brand new, 3 repairs, the dealership just wants to sell you another car, stating I have "negative equity ", what about the payments already made. They do not care about you after you leave. The general manager is the worst non professional running this place. He talks over you, I asked if you would treat your family this way, his reply, "What kind of question is that, you are not my family" More

VILMA PHILLIPS/JEEP PATRIOT 2017 MY EXPERIENCE WAS WONDERFUL SHAKIM BUTLER THE SALESMAN WAS KNOWLEDGEABLE,PROFESSIONAL AND ALSO CHARISMATIC AND ALSO DAVID THE FINANCIAL ADVISOR OR MAN MY EXPERIENCE WAS WONDERFUL SHAKIM BUTLER THE SALESMAN WAS KNOWLEDGEABLE,PROFESSIONAL AND ALSO CHARISMATIC AND ALSO DAVID THE FINANCIAL ADVISOR OR MANAGER, BOTH WERE AWESOME! KUDOS TO THEM BOTH! More

Great place I want to say this is a great place to buy a car the finance manager Dave Bernstein is excellent he is the doctor I love it he really got me a nice I want to say this is a great place to buy a car the finance manager Dave Bernstein is excellent he is the doctor I love it he really got me a nice jeep 2015 renegade jeep I love the vehicle I want to thank him for everything he has done for me got me approved with fair credit once again thank u guys ur the best More

Great professionalism The General Manager Nick was a pleasure to deal with! As a AAA member he gave me the best price and service I ever received from a car dealership! If The General Manager Nick was a pleasure to deal with! As a AAA member he gave me the best price and service I ever received from a car dealership! If your looking for a Jeep go to Star! More

The best service Due to the service and encouragement.Explaining the details about the vehicles.un believeableveable verities of motor vehicles. Must buy the vehicles Due to the service and encouragement.Explaining the details about the vehicles.un believeableveable verities of motor vehicles. Must buy the vehicles from Star Chrysler Jeep Dodge. More

Switch and bait So I go to star a week ago. They look up my payoff for my trade in .. They say all is good , I select a truck later that week. I am told I hit appr So I go to star a week ago. They look up my payoff for my trade in .. They say all is good , I select a truck later that week. I am told I hit approved for a lease and they tell me the amount I am to pay each month . We're told come down with the title and reg for current trade in and will complete the paperwork . Then were told that Thursday to come and they want to look at my car again for trade in . So I get their Saturday all ready to go , they took my title , reg and payoff amount again. The salesman comes back. And tells me they decided they are not giving you the trade in amount we originally said but almost 2000. Less. So now the monthly payment was 150.00 more per month!!! And the truck I assumed I was driving home with today was not even prepped. This tells me they strung me along all week make me waste 2 hours today sitting there figuring is say ok I'll do the deal . They were referred to me and I will never refer them to anyone . More

Great Experience Worked with Joe, Andrew, William, Eddie, and the rest of the team at Star yesterday. Received a good deal. The team was efficient and professional. Worked with Joe, Andrew, William, Eddie, and the rest of the team at Star yesterday. Received a good deal. The team was efficient and professional. Appreciate the team making the process of purchasing a vehicle as seamless as possible. I would recommend checking out Star Dodge for your next car purchase need! More