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Star Chrysler Jeep Dodge Ram
Queens Village, NY
1,798 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,798 Reviews of Star Chrysler Jeep Dodge Ram
February 16, 2019
Engine change Took over 2 weeks to have my vehicle engine changed. After an hour of driving engine check light came on, along with some vibrations from the engine. Took over 2 weeks to have my vehicle engine changed. After an hour of driving engine check light came on, along with some vibrations from the engine. Took it about Friday and was told to return on Monday. Not very happy. More
by collint2005
Verified CustomerEmployees Worked With
Front desk only
February 16, 2019
Unsatisfied Lou is so disrespectful never will I go there again it’s just nasty & needs better customer service if you want to run a business Lou is so disrespectful never will I go there again it’s just nasty & needs better customer service if you want to run a business More
by Saysosa90
Employees Worked With
Lou
February 16, 2019
Kyia was very informative about my new car. I found the dealer ship on line. Pricing for my new car was very good. Finance department was very helpful explaining the payment ext. kyia the deals I found the dealer ship on line. Pricing for my new car was very good. Finance department was very helpful explaining the payment ext. kyia the dealship person was very knowledgeable about the car’s details. More
by MS.JOANBROWNELONDON
Employees Worked With
Rhakyia Goff
February 16, 2019
Best Mechanics Great work my vehicle is working perfectly fine. One of the greatest experience I ever had dealing with a mechanic service center. The quality of wor Great work my vehicle is working perfectly fine. One of the greatest experience I ever had dealing with a mechanic service center. The quality of work done makes my vehicle feel like it’s just come out of the lot. More
by LRD0428
Employees Worked With
Terry
February 15, 2019
Lack of attention to detail After several visits to SCJ, I feel that their quest to find the big, expensive repair causes them to overlook the details. I mentioned that I was hav After several visits to SCJ, I feel that their quest to find the big, expensive repair causes them to overlook the details. I mentioned that I was having issues with the A/C and that my Perform Service indicator was on. The service rep assumed that it was because my car thought it needed an oil change, although it wasn’t time and she said that someone would reset it. The first time that I started my car after the repair the Perform Service indicator came on, and I don’t have the time to bring it back. More
by CRLETY
Employees Worked With
Teresa
February 14, 2019
Satisfied The price of $623 for service is extremely high but the work was done I will have to go somewhere to found quality person like Mr Sutton but lower pri The price of $623 for service is extremely high but the work was done I will have to go somewhere to found quality person like Mr Sutton but lower prices for service More
by VICTORGREENINC
Employees Worked With
Darrell Sutton
February 14, 2019
Excellent service Very excellent service by Leon Rai. Very accommodating and made this experience smooth and quick. Shortest time ever spent at a dealership in my years Very excellent service by Leon Rai. Very accommodating and made this experience smooth and quick. Shortest time ever spent at a dealership in my years of dealing with dealers. Did not feel pressured in any way and I felt he was truly looking out for my interest instead of his own. Excellent customer service. Rob was also great in assisting. More
by SHANTISINANAN
Employees Worked With
Leon Rai
February 14, 2019
Excellent Fast service. Friendly atmosphere. Excellent and timely service. Good waiting area. Clean. Nice service manager. Very pleased. Good work experience. Fast service. Friendly atmosphere. Excellent and timely service. Good waiting area. Clean. Nice service manager. Very pleased. Good work experience. Service day and time reminder. Explanation of work done. More
by Gregoryz
Employees Worked With
Rick Roh
February 14, 2019
Convenient and informative Good coustom service (Teresa Hynes) Efficient and explain the work they performed on my vehicle . I was happy that the mechanic Fellow inform Good coustom service (Teresa Hynes) Efficient and explain the work they performed on my vehicle . I was happy that the mechanic Fellow inform Teresa what items need to fix/adjusted, within Three mounths time. More
by BRAMBRICH
Employees Worked With
Teresa
February 13, 2019
Always a fast and friendly experience Although star dealership is not close to me, I always make the trip there for all of my service needs. Each and every time I have gone for service it Although star dealership is not close to me, I always make the trip there for all of my service needs. Each and every time I have gone for service it is always quick friendly and accommodating. I hate dealerships but this one is one that I really like. Thank you More
by AMART79196
Employees Worked With
Darryl Sutton- Service advisor
