Star Chrysler Jeep Dodge Ram

Total lack of service quality. The receptionist are rude with a lack of manners and curtesy to say the very least, this is how the company is represented these staff members should The receptionist are rude with a lack of manners and curtesy to say the very least, this is how the company is represented these staff members should show an adequate representation of the goals and model for your cooperation and if these are the faces and mannerisms that the customers get to experience first hand, then how do you expect to keep your customers. Upon taking payment for my service job the cashier spent most of her time fiddling with her phone trying to place a personal call, not once did she extend a pleasant acknowledgement, a hello, thank you or even a good-bye. Her stone faced expression held firm and the only exchange of words is when she said “sign here, use that pen right there.” Total lack of service quality as this was the one person I spent most of my time dealing with on a face-to-face interaction. Establishments that don’t treat people well won’t always last. However the one representative I did find to be helpful pleasant and courteous was my advisor Louis Senatore More

I was able to get the car that I wanted at a good deal. Being my first time buying a car, the sales representative, Juan, was able to walk me through everything I needed to know when purchasing a vehicle. A Being my first time buying a car, the sales representative, Juan, was able to walk me through everything I needed to know when purchasing a vehicle. Also since living out of state, they were able to take care of all the details needed to register in my home state. More

Zaire is good I am Irie jam customer and I came in talked to Zee. The salesman was great and helped me get a new car on minutes. Thank you I am Irie jam customer and I came in talked to Zee. The salesman was great and helped me get a new car on minutes. Thank you More

A good experience I went for an inspection, no appointment was needed. While getting the inspection done I needed an additional key fob. They were busy, so I wasn’t s I went for an inspection, no appointment was needed. While getting the inspection done I needed an additional key fob. They were busy, so I wasn’t sure they’d be able to program the fob for me or I’d have to come back (which would have been reasonable - I didn’t have an appointment) but they managed to get my fob programmed at this visit. With my visit and overhearing them with other customers they offer you the most reasonable priced options to get your vehicle serviced and back on the road They give it to you straight without unnecessary extras and I respect that. More

Fast and friendly Extremely friendly and courteous. Extremely efficient and knowledgeable staff. Very comfortable and well done waiting area. My reason for service was Extremely friendly and courteous. Extremely efficient and knowledgeable staff. Very comfortable and well done waiting area. My reason for service was a recall but they checked the vehicle from top to bottom anyway which was very reassuring in the quality of the Jeep product. Even though my wrangler is 9 years old it still runs an performs like new. More

Worst experience of my life! Horrible experience!!! My car was never fixed from the shaking.... every time I go it’s something else! And it’s a new car, a Jeep Compass 2016 smh I’ Horrible experience!!! My car was never fixed from the shaking.... every time I go it’s something else! And it’s a new car, a Jeep Compass 2016 smh I’ll be there again on Monday, I have a baby to raise and a job to go. Awful!!!!! More

It was cool, Lou kept me in the loop all the way. The only complaint, after an oil change, they don't always put the new sticker in your car for next scheduled oil change. This is my 3rd time leaving The only complaint, after an oil change, they don't always put the new sticker in your car for next scheduled oil change. This is my 3rd time leaving the service center with the same oil change sticker in my window. More

the best very happy with my purchase, JC was a great personality to work with, very professional in making the process very easy and understandable, best expe very happy with my purchase, JC was a great personality to work with, very professional in making the process very easy and understandable, best experience leasing or buying a car. More

Excellent Salesman Brian was extremely professional as well as helpful in the purchase of our new vehicle. Not pushy as some other car salesperson I have dealt with Brian was extremely professional as well as helpful in the purchase of our new vehicle. Not pushy as some other car salesperson I have dealt with More

It’s always great Everytime I come there. I am always Satisfied. The job always get done and if something else goes wrong I can always come back and they get it done Everytime I come there. I am always Satisfied. The job always get done and if something else goes wrong I can always come back and they get it done More