Star Chrysler Jeep Dodge Ram

Car Service I was notified by letter to have my car service. I called to set up an appointment. I was told no appointment was necessary. Just bring car in Monday I was notified by letter to have my car service. I called to set up an appointment. I was told no appointment was necessary. Just bring car in Monday-Friday 8am-3pm. Also early in early out. Recommend Monday. More

Unprofessional unreliable They cracked my front bumper taking it out and left my windows open, car got soaked inside. They ack like they didn't know anything. They cracked my front bumper taking it out and left my windows open, car got soaked inside. They ack like they didn't know anything. More

Incorrect Price Quote for Part My experience with Theresa in service has always been very good. However, my experience with Marcus in parts was far less than good. I was quoted one My experience with Theresa in service has always been very good. However, my experience with Marcus in parts was far less than good. I was quoted one price and charged 30% more than the original price quote for the part. I spoke to Marcus by phone prior to my visit and was quoted one price ($77.00 for rear tail light). When I arrived; Marcus looked at my vehicle and NEVER mentioned a different quote; however, the next day after repair my bill was $300. I will not be returning to this service center again. I will try Northern Blvd Jeep in the future. More

My experience with this dealership is very good. I’m very pleased with this dealership, because Theresa always explains everything about your service experience. I came in for an oil change at 11:00 I’m very pleased with this dealership, because Theresa always explains everything about your service experience. I came in for an oil change at 11:00 am and was on my way by 1:30 pm. Good job, bravo! More

Customer Service Ms.Thersa Hynes, worked alone there were 2 others mployees,neither one offeref to assist her, The wait was excessive 2hours for oil change, She addre Ms.Thersa Hynes, worked alone there were 2 others mployees,neither one offeref to assist her, The wait was excessive 2hours for oil change, She addressed us as Mr & Mrs very professional, Was apologetic for the delay.Waiting area was clean. Staff bilingual. More

Work done well on time The work was done for an air bag recall. It was done on time, and you couldn't tell that anything was do to the car. The work was done for an air bag recall. It was done on time, and you couldn't tell that anything was do to the car. More

I’m satisfied with the service they’ve provided my Durango. Excellent work and Professionalism, Mr. Lou kept me posted on the work being done on my Durango. From Oil Change, Body work and Part’s. Excellent work and Professionalism, Mr. Lou kept me posted on the work being done on my Durango. From Oil Change, Body work and Part’s. More

Best Service Center I bring all of my mopar vehicles here for service 2010 Grand Caravan SXT, 2016 Town and Country and my 2018 Challenger in Plum Crazy. I'm always treat I bring all of my mopar vehicles here for service 2010 Grand Caravan SXT, 2016 Town and Country and my 2018 Challenger in Plum Crazy. I'm always treated respectfully and courteously. If I have to leave the vehicle they always call and update me more than once if necessary and I never worry. I'm give options on what's needed and what's recommended. Any issues with my extended warranty they handle. Theresa is great at what she does. Thank You Star Chrysler/Dodge. More

Oil Change I brought my Dodge Grand Caravan in for an oil change and to check two tires and left it there to be serviced. Terry wrote the order promptly and said I brought my Dodge Grand Caravan in for an oil change and to check two tires and left it there to be serviced. Terry wrote the order promptly and said she would call me the next day when the work was finished. She called early the next day and the car was ready when I got to the dealership. I want recommend Terry for her courteous and professional service. Douglas Ogle 2010 Dodge Grand Caravan More

Top-Notch diagnostics & Customer Service My jeep wrangler had an issue which may or may not have been under warranty. Star investigated and determined that it was in fact under warranty. They My jeep wrangler had an issue which may or may not have been under warranty. Star investigated and determined that it was in fact under warranty. They ordered the part and took care of it promptly and efficiently. Angela Tomlinson is, hands-down, the best customer service individual in the Chrysler/Jeep universe More