Star Chrysler Jeep Dodge Ram

Customer Service I have been servicing my car here for a very long time. The services reps know me by name and they really take care of me and my car. I have been servicing my car here for a very long time. The services reps know me by name and they really take care of me and my car. More

Oil change tire rotation My service could been better after learning that my car had already been finish an half an hour before some told me which was a mechanic And then wa My service could been better after learning that my car had already been finish an half an hour before some told me which was a mechanic And then waited about another 20 minutes before someone picked up the car after they called it over the PA system to pick up my car and they took 15 20 minutes and is sitting in the lot it could have been better . More

You ask to many unnecessary questions am not happy wit the s Came to pick up my truck customer service representative was too busy on the phone talking to another customer for almost 30 minutes before anyone cou Came to pick up my truck customer service representative was too busy on the phone talking to another customer for almost 30 minutes before anyone could recognize I'm standing there More

Felt like family. They treated me like family. Rob Caballero and Juan Avaro are great to deal with. Plus Ramon and Alex are constantly available and very helpful guys. They treated me like family. Rob Caballero and Juan Avaro are great to deal with. Plus Ramon and Alex are constantly available and very helpful guys. I must say i enjoyed the experience and Ovcourse my new grand cherokee. More

Very good experience. So like most people I was hesitant about bringing my vehicle in for service. My 2018 Cherokee TH needed to be looked at for some noise in the front en So like most people I was hesitant about bringing my vehicle in for service. My 2018 Cherokee TH needed to be looked at for some noise in the front end and a power seat problem. I did a search for reviews on Star Jeep Chrysler and they seemed pretty good. The Service advisor named Teresa or Terry also had the best reviews. So I made an appt, dealt with Teresa and I'll tell you my experience was great. Teresa kept me updated as I was waiting for it. The tech who worked on my car , Carlos was also very good. We went for a test drive after he did some adjustments just to make sure the noise wasn't present anymore. He also went over the programming of my drivers seat with me. All in all it was a perfect experience. Thank you Terry and Carlos you now have a permanent customer. More

It was good. It would have been a great experience except that I didn’t even get a block away from the dealership when my gas light came on. Now you would think th It would have been a great experience except that I didn’t even get a block away from the dealership when my gas light came on. Now you would think that after spending over $35,000 you would give me at least 1/2 a tank of gas. That made me FURIOUS!!! More

Very nice I got what I needed fix . Terry was very helpful and very nice ! I’ve been going for almost 5.5 years now , to service my Fiat I got what I needed fix . Terry was very helpful and very nice ! I’ve been going for almost 5.5 years now , to service my Fiat More

Over priced services I was overcharged for a service to my vehicle and I was made to wait for over 6 hours. I am very dissatisfied and disheartened about being ripped off I was overcharged for a service to my vehicle and I was made to wait for over 6 hours. I am very dissatisfied and disheartened about being ripped off by your company. More

Okay. Finished the repair within a day. Angela is great. The service was okay. It took a while to get my vehicle when I went to pick it up. They were helpful and reached out when it was f Angela is great. The service was okay. It took a while to get my vehicle when I went to pick it up. They were helpful and reached out when it was finished More

Comfortable I don’t like to be pressured by sales people, here at Star I have always felt comfortable. This time Juan was exceptional it was very easy to go throu I don’t like to be pressured by sales people, here at Star I have always felt comfortable. This time Juan was exceptional it was very easy to go through the leasing and paperwork. Also manager Rob was easy to talk to and get through the sale. Thank you very much Star team More