Star Chrysler Jeep Dodge Ram

Very short and sweet As soon as I arrived I was taken care off wasn’t a long wait at all and I also received a complimentary car wash to put the cherry on top . Will be re As soon as I arrived I was taken care off wasn’t a long wait at all and I also received a complimentary car wash to put the cherry on top . Will be returning for service soon More

it was great pleasure working with mino. The service was great. I found the perfect vehicle to suit my family needs. Thank you again mino. I would definitely recommend friends and family to v The service was great. I found the perfect vehicle to suit my family needs. Thank you again mino. I would definitely recommend friends and family to visit More

Necessary Services For the first time I was #1 in line for service. I went in and toll the the representative what I need and what I would like them to do. Oil change an For the first time I was #1 in line for service. I went in and toll the the representative what I need and what I would like them to do. Oil change and ties rotation check and see if anything else is needed. More

Bad mechanical work No communication and long wait period also well as added fees..and the quality of work poor. They fix one thing and mess up another. No communication and long wait period also well as added fees..and the quality of work poor. They fix one thing and mess up another. More

Absolutely awesome My salesperson was Brian Perez and he did all he could to get my deal done. Not too pushy or typical car salesman type. He worked with several times My salesperson was Brian Perez and he did all he could to get my deal done. Not too pushy or typical car salesman type. He worked with several times when I wanted to just walk away. Grade A salesperson n the upper management is just as good. They all treat u like family. I will definitely go back and I will tell friends too. More

Car inspection On was there for an inspection and Observed the mechanic removing rear light panel taking out. which it was working perfectly and watched him removing On was there for an inspection and Observed the mechanic removing rear light panel taking out. which it was working perfectly and watched him removing the panel without cause, then call my name to show me but I’ve already seen him and denies and tells me I’ve failed inspection due to a light bulb. I’m so surprise that Jeep and Chrysler have him as a qualified mechanic technician to be such a rude individual that I’ve prove that what he did was wrongfully in denial to pretend to a customer that he done nothing. Following step is the PSC if this continues. More

STARR SERVICE This was the first time I brought my Fiat to Starr for service. My service advisor, LOU, was very helpful and attentive to my needs. The technicians d This was the first time I brought my Fiat to Starr for service. My service advisor, LOU, was very helpful and attentive to my needs. The technicians did a great job taking care of my car. Everyone at Starr is very professional and courteous. More

Service was timely, professional and expertly Done. Very ple The service on my Jeep campus was just what my car needed. On vacation and was available for the timely upkeep. They took my request and scheduled me The service on my Jeep campus was just what my car needed. On vacation and was available for the timely upkeep. They took my request and scheduled me right away. Great crew. More

Slow service It could have been better experience. Needs more faster service and better customer friendly service. Terry was friendly and helpful. Cashier ladies w It could have been better experience. Needs more faster service and better customer friendly service. Terry was friendly and helpful. Cashier ladies were not pleasant needs better friendly trained staff. More

Lousey and unprofessional service Went there for a recall. Was told they would have the part on my appointment date. Asked if they had the part when I checked in Lou said yes. Sat ther Went there for a recall. Was told they would have the part on my appointment date. Asked if they had the part when I checked in Lou said yes. Sat there for 2 hours given my paperwork. I was out the door and noticed on my paperwork ( will call customer when part comes in). I went back in and asked Lou was my recall done he said no we have to order the part. I said you told me you had the part he said "What do you want me to do? The mechanic went to get the part and it wasn't there." That was it I was basically sh-t out of luck. Called and left 2 messages for Victor the service manager to discuss this and he never called me back.How would you interpret that service? More