Back

Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.4
1,797 Reviews

211-10 Jamaica Ave

Queens Village, NY

11428

Directions

By Type

1,797 Reviews of Star Chrysler Jeep Dodge Ram

December 13, 2019

Lease first service I have been using Starr for 12 years.now I lease my car from you. It is a trip from Glendale but I really trust your people. More

by 66NAMVET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Jan 27, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the kind words! We appreciate the loyalty and hope to see you soon.

December 12, 2019

Amazing I always have an amazing experience. Terry schedules me and everything that needs done is taken care of. Even the recall was done in superb timing. More

by Renegade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
December 05, 2019

Teresa is great Great people easy and nice and clean facility fast service and Teresa in service is great need more people like Teresa can’t say that enough More

by ENIEVES6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa
Jan 27, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the wonderful review! We hope to see you again soon!

December 03, 2019

Oil change and tie rotation Service was great. I came in at 7am and out by 9:30am. When I got in the Crossroad it was like a new car. More

by HUBWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Senator
Jan 27, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

December 01, 2019

Great customer service and quality service overall. Employees are helpful and friendly...My vehicle was service and my problems was taken care of..I will recommend my frien More

by EMILIOSAN70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Jan 27, 2020 -

Star Chrysler Jeep Dodge Ram responded

Emilio - Thank you for the kind words. We hope to see you again soon.

November 30, 2019

Long time, issue not fixed They told me to take my car in Monday morning so I was there at 6:30 am to drop off. Was called later that day and told the car wasn’t started and wil More

by Lenityfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Jan 27, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (844)291-4802

November 30, 2019

Oil changes I bring my Jeep to service centers because of the respect and fear that I get I go to Terry she is the best customer services representative I listen More

by baileycarr
Customer Service
Recommend Dealer
Yes
Employees Worked With
Terry
Jan 27, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words. We appreciate it and we look forward to working with you again in the future.

November 30, 2019

Great job I come to the dealer to service my 2013 dodge Durango great service job thank you. My vehicle running excellent thank to star auto in queens New York More

by TONY624212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Arevalo
Jan 27, 2020 -

Star Chrysler Jeep Dodge Ram responded

Tony - thank you for the wonderful review! We're glad to hear the Durango is running great.

November 28, 2019

The service Manager Terry Terry a.k.a Teresa was an outstanding service manager. She kept me informed step by step on my car. I had a bad electronic throttle. She assured me a More

by WisewayneII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa
November 27, 2019

High level Maintenance The service staff at Star is always professional and courteous while my car is being repaired in a timely manner. Whatever I need to know about the ca More

by REDBARRYN953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Hynes
...
122
...