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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.4
1,797 Reviews

211-10 Jamaica Ave

Queens Village, NY

11428

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1,797 Reviews of Star Chrysler Jeep Dodge Ram

February 05, 2020

It was a pleasure doing business here. The salesperson Fabian was very polite and knowledgeable. He took time explain and provided options while making his sale. More

by Caribabe
Recommend Dealer
Yes
Employees Worked With
Fabian Song,, Leon Rai
Feb 05, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the 5-star rating. We look forward to working with you again in the future.

February 05, 2020

Teresa is very positive and helpful. The wait times can be long, but this time, she made sure I got my car in time for work. Pleasant experience. More

by SHani
Recommend Dealer
Yes
Employees Worked With
Teresa
Feb 05, 2020 -

Star Chrysler Jeep Dodge Ram responded

Shani - thank you for the 5-star rating. We look forward to working with you again in the future.

February 05, 2020

No wait !! Service was amazing. Went in for regular servicing. Left the car and came home. Car was ready in 2 hours. Didn't have to wait at all. More

by Shaon29
Recommend Dealer
Yes
Employees Worked With
Juan Arevalo
Feb 07, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the wonderful review. We hope to see you again soon!

February 05, 2020

Teresa was my service rep and she did a great job!!! I Teresa was my service rep and she did a great job!!! I would go back and recommend it. She was great and honest . Thank you More

by Jdaps
Recommend Dealer
Yes
Employees Worked With
Teresa
Feb 07, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the wonderful review! We look forward to working with you again in the future!

February 04, 2020

Star Chrysler has an issue providing proper scheduling and completing diagnosis. It took them 2 working days to look at my Jeep GC. Then some of the issues that was discussed was also ignored. It seemed a More

by LEO.VANWHERVIN
Recommend Dealer
No
Employees Worked With
Luis
Feb 04, 2020 -

Star Chrysler Jeep Dodge Ram responded

Leo - we apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

February 04, 2020

Terry was friendly and welcoming. She treated each guest professionally. She saved me a return trip which was appreciated. I woi li d recommended this service area More

by LOA1210
Recommend Dealer
Yes
Employees Worked With
Theresa service area
Feb 05, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the kind words! We appreciate the recommendation!

February 03, 2020

Horrible experience. The issues with my car were covered under warrenty. When Lou called me he stated I needed repairs beyond the warrenty to which I said yes VS telling me that the repairs beyond the warr More

by USAID.ARSHAD
Recommend Dealer
No
Employees Worked With
Lou
Feb 03, 2020 -

Star Chrysler Jeep Dodge Ram responded

Usaid - We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

Feb 03, 2020 -

Star Chrysler Jeep Dodge Ram responded

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Feb 03, 2020 -

USAID.ARSHAD responded

Tried to reach the phone number. Lou is to busy to respond. I’m not going to chase him down again like I had to before.

February 02, 2020

I'm totally disappointed with the work of the dealer, I arrived on a Friday to check the engine light on, they fixed it and they charged me $ 700 for that and by Tuesday the check engine light was already More

by LIZQUIERDO
Recommend Dealer
No
Employees Worked With
Leon Rai, Mino Park, Juan Arevalo
Feb 03, 2020 -

Star Chrysler Jeep Dodge Ram responded

Lizquierdo - we apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

February 01, 2020

Terry is an amazing service associate! She makes sure all issues are resolved immediately. I never have to wait long for my car to be returned. More

by JT
Recommend Dealer
Yes
Employees Worked With
Terry
Feb 03, 2020 -

Star Chrysler Jeep Dodge Ram responded

JT - thank you for the wonderful review! We appreciate the 5-star rating and hope to see you again soon!

February 01, 2020

The car was diagnosed immediately work with the form very efficiently and I was given a timeline which worked out great even suggested a Rent-A-Car the staff was courteous and kind More

by BERNARDMUR80
Recommend Dealer
Yes
Employees Worked With
Teresa
Feb 03, 2020 -

Star Chrysler Jeep Dodge Ram responded

Bernard - thank you for the kind words and the 5-star rating. We appreciate it and look forward to working with you again in the future.

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