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Star Chrysler Jeep Dodge Ram
Queens Village, NY
1,798 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,798 reviews
August 23, 2018
Had appointment but still waited 2hrs I had an appointment for 8sm I arrived before 7:30 and my car was not taken in till sometime around 10. And it was my second trip back for the same it I had an appointment for 8sm I arrived before 7:30 and my car was not taken in till sometime around 10. And it was my second trip back for the same item. I honestly don't think that's fair even if multiple people came for oil changes I still had an appointment for my second trip back for the same item. More
by PSPVP102
Verified CustomerEmployees Worked With
I don't remember name of service advisor.
August 23, 2018
Service department I brought my truck in for service and was greeted by Teresa, she wrote up what needed to be done to my truck and was very polite. It was a great exp I brought my truck in for service and was greeted by Teresa, she wrote up what needed to be done to my truck and was very polite. It was a great experience dealing with Teresa. More
by DEWITT380
Employees Worked With
Teresa
August 21, 2018
Very friendly He was always smiling and keeping it 100% with us. Made sure we understood what we were signing up for and kept complimenting my son :) He was always smiling and keeping it 100% with us. Made sure we understood what we were signing up for and kept complimenting my son :) More
by Mamiandme1
Employees Worked With
Zaire Coore
August 20, 2018
Chrysler 200 An awesome experience with an incredible staff process was long but none the less it was very smooth. Ashia is really knowledgeable, friendly,smart a An awesome experience with an incredible staff process was long but none the less it was very smooth. Ashia is really knowledgeable, friendly,smart and professional prospective new clients will be delighted to work with her. I wana say thanks again Star Chrysler for making a dream a reality and hats off to Ashia. More
by FLASH.OKEEM
Employees Worked With
Matt, Ashia Little
August 20, 2018
Had an amazing sales man who answered all my questions Zee answered all my question making me feel confident in my purchase. Got all my paper work done so fast. Very friendly staff. Would recommend this de Zee answered all my question making me feel confident in my purchase. Got all my paper work done so fast. Very friendly staff. Would recommend this dealership to anyone More
by Rubena
Employees Worked With
Zaire Coore
August 18, 2018
Too long a wait. Service cent sould be upgrade with proper seating accommodation ie comfortable chairs WiFi service and something better than donuts( at least (coffee Service cent sould be upgrade with proper seating accommodation ie comfortable chairs WiFi service and something better than donuts( at least (coffee and bagels) as customers spend an average of 3hrs at your facility. I certainly do not look forward in coming to have my vehicle service there and will have to look for another service center. More
by atiba
Employees Worked With
Daryl Dixon
August 16, 2018
Service I made an appointment for 8 am yesterday and was there early however the customer service woman that booked the appt on the phone with me really didnt I made an appointment for 8 am yesterday and was there early however the customer service woman that booked the appt on the phone with me really didnt book it. So I waited 5 hours for my car to be seen and the issue still wasnt fixed. I'm sorely disappointed in the service. Not only did i wait 5 hours the issue still isnt fixed. More
by DEANNA.RAMOS00
Employees Worked With
N/a, DigiSphere Marketing
August 15, 2018
Good service Was there early but wasn’t early enough once inside was taken care of by Teresa and I said I would wait very patiently and everything was done accord Was there early but wasn’t early enough once inside was taken care of by Teresa and I said I would wait very patiently and everything was done accordingly More
by FLACKO724
Employees Worked With
Teresa
August 11, 2018
Star is the best I came into Star with no hope. The other dealerships weren’t giving me a good deal so Star was my last hope. Working with Zaire, Ramone, and Matt they I came into Star with no hope. The other dealerships weren’t giving me a good deal so Star was my last hope. Working with Zaire, Ramone, and Matt they got me a deal you can’t beat, I’m so excited to leave with my brand new car!!!! Thank you so much guys! Hands down one of the best dealerships. More
by Alyssae2
Employees Worked With
Zaire Coore
August 11, 2018
Splendid It was an excellent experience, everything went well! Ashia did a great job. Everyone here is cool especially Darryl he's my service buddy. Thank you It was an excellent experience, everything went well! Ashia did a great job. Everyone here is cool especially Darryl he's my service buddy. Thank you Star Chrysler again for the third time! (THUMBS UP ALL THE WAY :)!!) I'm glad that I got Ashia most importantly. 3rd Jeep owner, your cars never left me on the side of the road. More
by jcroston
Employees Worked With
Ashia Little
