
Star Chrysler Jeep Dodge Ram
Queens Village, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Can’t fix anything Best dealership when buying a vehicle of course but the WORST service center. I have filed an arbitration because my vehicle is a brand new LEMON. Best dealership when buying a vehicle of course but the WORST service center. I have filed an arbitration because my vehicle is a brand new LEMON. I wouldn’t even trust this dealer to do a simple oil change. I have sold my soul to the devil..... BEWARE they are all incompetent dummies. More
Excellent Bryan was very courteous and helpful since we walked in the first time . He dedicated us the time that we need searching for the best option. He is ve Bryan was very courteous and helpful since we walked in the first time . He dedicated us the time that we need searching for the best option. He is very professional in answering any questions that we had based on the car that we were choosing. The next day he had the patience to explain us every detail about the Jeep. More
Concern, compassion, sincere JC was very professional and caring about my situation and did not give up until he got me the car deal that worked best for me. JC was very professional and caring about my situation and did not give up until he got me the car deal that worked best for me. More
3 hours and 15 minutes oil change I will never come to this service center again. It took them 3 hours and 15 minutes to do an oil change for a car that’s 6 months old. And then when I I will never come to this service center again. It took them 3 hours and 15 minutes to do an oil change for a car that’s 6 months old. And then when I said something about it NO ONE took responsibility for it taking so long. All 3 people said they had no control of how long it took. So I guess my car did it’s own oil change and that’s why it took so long. More
Zeee is a beast Need a v go see zeee best in the game best in the game never setlle for less always satisfied never let ys down good job zee Need a v go see zeee best in the game best in the game never setlle for less always satisfied never let ys down good job zee More
Terri was very a friendly and attentive The service waa great, but the best part was the representative Terri, who went above and beyond I felt. I would recommend just based on this experien The service waa great, but the best part was the representative Terri, who went above and beyond I felt. I would recommend just based on this experience. More
Service department From the word go was lie after lie terry / and Patrick/ victor are bunch of liers, car was drop of for a oil leak was told from Patrick was from tran From the word go was lie after lie terry / and Patrick/ victor are bunch of liers, car was drop of for a oil leak was told from Patrick was from transmissions line two days later we got a call that now the engine is knocking. Next day we receive a call that Patrick was firered and terry was taking over. After call after call run around after run around from terry mind you was weeks before Christmas. Was told we have to call back after new year.. call January 7 was told from terry waiting on the tech he call in sick , next day the tech had a dental appointment will be back later. Fast forward two month go by finally terry said waiting on a representative from Chrysler To come in to give them the go ahead on a “new” long block mind you this going on 4 months now. First on month 5 call to check in terry reply’s was Going to surprise you the cat being worked on. All can say was wow what kind of Circus foolery is this.. finally got a call 4:45pm on a Friday that the car was down and she gets off @ 5pm. There’s now way I could make it the coming from 45 minutes away. She said terry she doesn’t work on Saturdays that she leave the keys in the office. Pick up the car minus floor mats they miss placed . Now after looking under the hood the engine wasn’t new as terry said .. will never buy or step foot in this establishment . More
Battery problem They got to my car quick. Very friendly staff. They kept updating us on the status of the car. How long it will take. Also asked us if we wanted coffe They got to my car quick. Very friendly staff. They kept updating us on the status of the car. How long it will take. Also asked us if we wanted coffee or donuts. Which you dont see that offen. More
Great I had no problem here, took car in did what they had to do. They did a beautiful job. I'll be back. The price of your oil changes should go down. I had no problem here, took car in did what they had to do. They did a beautiful job. I'll be back. The price of your oil changes should go down. More
Very good service Staff was very pleasant and professional service is great. I will continue to this service and trust that the service continue to be of good quality. Staff was very pleasant and professional service is great. I will continue to this service and trust that the service continue to be of good quality. More