
Star Chrysler Jeep Dodge Ram
Queens Village, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,807 reviews
Make mine 2015 Dodge Journey CrossRoad like New . My car was making a noise when I pull off. It would make a humming sound when you pull off.. I took the car into the dealer for inspection and they My car was making a noise when I pull off. It would make a humming sound when you pull off.. I took the car into the dealer for inspection and they found that the bearings in the front wheels will have to be replaced the strut, rear strut was leaking and other minor problems which they took care of. Then I drove the car to Pennsylvania on Tuesday and return on Wednesday and the Journey was back in good shape. Am happy and thank you Star. More
Lease Sales Rep is very knowledgeable of the product, he was very attentive to my questions and concerns. I'm very happy with my vehicle/experience with wo Sales Rep is very knowledgeable of the product, he was very attentive to my questions and concerns. I'm very happy with my vehicle/experience with working with Brian/Rob . Great job More

Great experience My dealer helped me long with this experience. It was my first time buying a car. I was nervous but they really help me through this process. My dealer helped me long with this experience. It was my first time buying a car. I was nervous but they really help me through this process. More
Was a great experience Was a great experience. Staff did a good job getting me into a new lease. Juan did an excellent job showing me three vehicles that lead to me picking Was a great experience. Staff did a good job getting me into a new lease. Juan did an excellent job showing me three vehicles that lead to me picking the right one for me More
Excellent service Best salesman ever ... Brian Perez!! Everything was ready when we got to the dealership ... honest, responsible ... habla español una persona súper ho Best salesman ever ... Brian Perez!! Everything was ready when we got to the dealership ... honest, responsible ... habla español una persona súper honesta ... la mejor experiencia More
Patient and understood all of my needs I had the pleasure of working with Juan, he was willing to work with me with all of my needs and was extremely helpful! I am extremely happy with my n I had the pleasure of working with Juan, he was willing to work with me with all of my needs and was extremely helpful! I am extremely happy with my new car and have Juan to thank for that! More
Loaner car Had to take my car in because of a few issues including a rattling noise. The service manager & the technician was a great help. Victor Handle everyth Had to take my car in because of a few issues including a rattling noise. The service manager & the technician was a great help. Victor Handle everything for me. More
Total lack of service quality. The receptionist are rude with a lack of manners and curtesy to say the very least, this is how the company is represented these staff members should The receptionist are rude with a lack of manners and curtesy to say the very least, this is how the company is represented these staff members should show an adequate representation of the goals and model for your cooperation and if these are the faces and mannerisms that the customers get to experience first hand, then how do you expect to keep your customers. Upon taking payment for my service job the cashier spent most of her time fiddling with her phone trying to place a personal call, not once did she extend a pleasant acknowledgement, a hello, thank you or even a good-bye. Her stone faced expression held firm and the only exchange of words is when she said “sign here, use that pen right there.” Total lack of service quality as this was the one person I spent most of my time dealing with on a face-to-face interaction. Establishments that don’t treat people well won’t always last. However the one representative I did find to be helpful pleasant and courteous was my advisor Louis Senatore More
Well done Lou at the counter was very polite and informative I liked that they had coffee and donuts available The job was done in a timely mannerlou Lou at the counter was very polite and informative I liked that they had coffee and donuts available The job was done in a timely mannerlou More
Excellent!! They willing to help you get a car. I went the to get a car. Capital one pre approved me, but only gave me $7140 (wasn’t enough). They look for a bank to approved me, and they did. One l I went the to get a car. Capital one pre approved me, but only gave me $7140 (wasn’t enough). They look for a bank to approved me, and they did. One later I drove out the car I want. More