
Star Chrysler Jeep Dodge Ram
Queens Village, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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AWESOME SERVICE I came in with so many car issue Teresa hynes helped me out tremendously and provided excellent customer care And is a woman of her word. I came in with so many car issue Teresa hynes helped me out tremendously and provided excellent customer care And is a woman of her word. More
Great Service, Honest and Professional JC Paulino and Rob Caballero did an excellent job selling me a 2019 Dodge Challenger. Going into Star I knew what I wanted and the price point I was l JC Paulino and Rob Caballero did an excellent job selling me a 2019 Dodge Challenger. Going into Star I knew what I wanted and the price point I was looking at. Unfortunately, I had previously gone to another Dodge dealer on Northern Blvd where the manager straight up lied to me about the leasing packages for the Challenger, claiming I had to pay at least $500 a month. Just from Dodge's website I knew that was untrue so I was a bit wary in entering Star. Thankfully, JC and Rob were professional, truthful, and courteous and gave me a great leasing deal. JC also showed me everything I wanted to know about the car. I got the car that I wanted at the price I wanted so I couldn't be happier. I plan to return to Star for my next car buying needs. More
The staff On this visit my interaction was with Angela and Fabian. And as always your staff are very helpful, patient, polite, professional and knowledgable. Th On this visit my interaction was with Angela and Fabian. And as always your staff are very helpful, patient, polite, professional and knowledgable. They are "STARS" at Star Chrysler Jeep Dodge Ram. And Terri is Always a Pleasure! More
First service Angela at the desk was great the service was very good my only complaint was that they left mud all over my mat and lower door where I was kicked op Angela at the desk was great the service was very good my only complaint was that they left mud all over my mat and lower door where I was kicked open and the free car wash is basically an exterior wash which would have been fine but I didn’t get Show Star the mud because it was late and I thought the car wash would take care of it I had to do it More
Recent visit Always a great experience at this dealership the staff is great and always looks for the best way to help the customer out by looking for the best dea Always a great experience at this dealership the staff is great and always looks for the best way to help the customer out by looking for the best deals More
Trusty Dealership Just like visiting family. Great Service Manager and Great Service Writer. Honest quality work. Been here twice, the only place to go. Thank you Ther Just like visiting family. Great Service Manager and Great Service Writer. Honest quality work. Been here twice, the only place to go. Thank you Theresa. More
Great Service Terry is a great lady. Very thorough when registering you. Calls you back. She takes care of everything. Just arrive early. It is first come first se Terry is a great lady. Very thorough when registering you. Calls you back. She takes care of everything. Just arrive early. It is first come first serve. More
Teresa Hynes Teresa was lovely and very helpful. Teresa ensured the morning check in and afternoon pick up went very smoothly. She also kept me informed on the sta Teresa was lovely and very helpful. Teresa ensured the morning check in and afternoon pick up went very smoothly. She also kept me informed on the status of the service during the day. More
Fair and Extremely Helpful Staff The whole process could not have been easier. The staff is very professional and made the entire experience of getting my new truck, along with buying The whole process could not have been easier. The staff is very professional and made the entire experience of getting my new truck, along with buying out my old leased Grand Cherokee (fantastic car!), as easy and stress free as anyone could ask for. A big "thank you" to all the folks at Star Jeep! More
Bad service the minute I drove onto the lot First off let me say brought my car in Friday morning 8 o’clock they tell me they couldn’t do a diagnostic until Monday during which time I get a call First off let me say brought my car in Friday morning 8 o’clock they tell me they couldn’t do a diagnostic until Monday during which time I get a call and say that my battery is dead and I need to come in and get it and replace it with a new one come to find out the snap my key off in the ignition and left it on in the on position all weekend and tells me that the reason for the misfire which had a check engine code of P0301 and it’s because I need new gaskets and seals in the intake manifold and new ignition coils in the car which those were all replaced nine months ago when I first got the car And I also wanted to have my AC repaired which had a leak in the system somewhere and they said that the only thing it needed was a recharge The only thing I said they done right is replaced the snapped off key with the new key More