
Star Chrysler Jeep Dodge Ram
Queens Village, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Maintenance Check Up Theresa took very good care of me and checked on other concerns I had about my vehicle. She explained and had the mechanic show me my air filter which Theresa took very good care of me and checked on other concerns I had about my vehicle. She explained and had the mechanic show me my air filter which was filthy. I was still allowed to make a decision whether I wanted the air filter changed or not. I love the fact that I'm given a choice before finalization. More
Jeep Wrangler My experience at the dealership was very pleasant. Everyone was very helpful and friendly and they tried to work with me in order to ensure i left fee My experience at the dealership was very pleasant. Everyone was very helpful and friendly and they tried to work with me in order to ensure i left feeling satisfied. I felt very comfortable asking questions. More
Jeep grand cherokee Absolutely love this dealership! Had no issues, they worked very hard to make me happy. Made the car leasing process so easy for me and even though I Absolutely love this dealership! Had no issues, they worked very hard to make me happy. Made the car leasing process so easy for me and even though I live out of state, everything was done so quickly. More
Hear a squeaking sound when I start moving car in mornings Couldn’t find the problem but I’m at ease knowing it’s not my breaks. It’s only does it sometimes but we’ll find it. No charge for checking it out for Couldn’t find the problem but I’m at ease knowing it’s not my breaks. It’s only does it sometimes but we’ll find it. No charge for checking it out for me. Called and said I was running late and they waited for me to get there so I could pick up my car. Co workers also offered me towels cause I was drenched in sweat from running to get to dealership to pick up my car before closing. More
Poor customer service I had to wait for oil change for 6 hours from 0830 am to 1430. No update information was given until 1pm because she had to take a lunch break. Prior I had to wait for oil change for 6 hours from 0830 am to 1430. No update information was given until 1pm because she had to take a lunch break. Prior before lunch break I had to ask for an update. Woman restroom was poor in terms of water flusher More
Brought In For A Recall Horribly managed dealership I will never return. Terrible communication ready later in the day turned into 3 days and no one called me to inform me. O Horribly managed dealership I will never return. Terrible communication ready later in the day turned into 3 days and no one called me to inform me. On day 2 I received a return call after I called. Then late afternoon on day 2 I was informed they had to order a part. I think they are understaffed and overworked. I would have rented a car if they just told me on day one it would be 3 days! They didn’t even have my appointment in the computer they are a mess! Also located in a bad neighborhood. More
They took very good care of me These guys was great and the service was fast.. Louis senators was very nice and helpful.. I would come back to this location instead of my location These guys was great and the service was fast.. Louis senators was very nice and helpful.. I would come back to this location instead of my location where I bought my truck. More
Very nice, down to earth and professional staff. I came here for a recall on my car And the girl that took care of me was so sweet… I told her that I had a big test I have to go home and study for an I came here for a recall on my car And the girl that took care of me was so sweet… I told her that I had a big test I have to go home and study for and they worked on my car very quickly, got me out of there and wished me good luck on my test… Very cool. More
happy I loved it front the moment I pulled in . I felt very welcome and they helped me in what I needed . Excellent attention and fast I will recommend you I loved it front the moment I pulled in . I felt very welcome and they helped me in what I needed . Excellent attention and fast I will recommend you guys I’m So satisfied. Thank you More
First time car buyer at dealership Salesman Juan Arevalo walked me through all my options and was very specific with everything including pricing. The transaction including a trade in a Salesman Juan Arevalo walked me through all my options and was very specific with everything including pricing. The transaction including a trade in and everything was done in just a couple hours and my new car was ready. Juan was also very knowledgable and explained everything to me in great detail. Everything was ready for me upon my arrival. The dealership manager Rob Cabellero was also very helpful and friendly in explaining my options, making sure i was being helped and that my new vehicle was delivered promptly. The finance manager Kyle Russo was very knowledgable in his field and walked me through all of the paper work signing and thoroughly explained everything to me including warrantee information and specific service plans while making sure i got a grwat bank with a great interest rate. The signing portion of the transaction very easy with no stress. Very fast and friendly transaction. Staff was very honest and efficient with everything. Staff made sure everything was ready for me as i walked in. Overall great experience with everyone. Highly recommend this dealership for any car buyer. Thank you More