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Star Chrysler Dodge Jeep Ram of Big Spring
Big Spring, TX
128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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128 Reviews of Star Chrysler Dodge Jeep Ram of Big Spring
October 31, 2019
Miss Lynette and her service team advisor Jo is amazing. Always friendly and courteous. Refuse to go anywhere else to get service for my sweet dodge......!! 😊 Always friendly and courteous. Refuse to go anywhere else to get service for my sweet dodge......!! 😊 More
by PANDWHIM
Employees Worked With
Service Manager Lynette and Cashier/Receptionist- Teresa Walker
October 30, 2019
Very friendly and professional staff, I will definitely be returning the next time I am interested in a Chrysler, Jeep, Dodge, or Ram. Chelsea was Highly knowledgeable about the vehicles and electronics eq be returning the next time I am interested in a Chrysler, Jeep, Dodge, or Ram. Chelsea was Highly knowledgeable about the vehicles and electronics equip it! She is the only local salesperson that I would deal with. More
by jonathancgranados
Employees Worked With
Chelsea
October 30, 2019
Star has been great, I have bought 2 trucks and have used the service department several times. If I buy another, it will definitely be from Star Dodge of Big Spring! the service department several times. If I buy another, it will definitely be from Star Dodge of Big Spring! More
by Kmosino
Employees Worked With
Lynette, service manager, Corey White
October 29, 2019
I absolutely love the customer service I get from EVERYONE @ Star Chrysler Dodge in Big Spring!! Very clean & nice place. From the lobby to the restrooms. Lynnette Rich is truly awesome!!!. Very pr EVERYONE @ Star Chrysler Dodge in Big Spring!! Very clean & nice place. From the lobby to the restrooms. Lynnette Rich is truly awesome!!!. Very professional. I’ve always been treated with respect & courtesy. Way to goo!!! Keep up the good work!! More
by Smittynana
Employees Worked With
Lynnette Rich
October 28, 2019
Very clean place. Everyone is friendly. Marissa worked very hard at making sure things went smoothly and she is very professional and knowledgeable about the product she’s selling. very hard at making sure things went smoothly and she is very professional and knowledgeable about the product she’s selling. More
by Clay
Employees Worked With
Marissa Hernandez
October 27, 2019
Star did what others couldnt! Extremly happy with Star Dodge. Héctor and the service departament took care of problems that all american dodge in midland could not. Had me in and Extremly happy with Star Dodge. Héctor and the service departament took care of problems that all american dodge in midland could not. Had me in and out with no problems. More
by Arodriguez
Employees Worked With
Hector Haechten
October 22, 2019
Vehicle service recall Lynette the service manager was great and very accommodating as was jo at the front desk. I felt very well taken care of. So far vehicle service is th Lynette the service manager was great and very accommodating as was jo at the front desk. I felt very well taken care of. So far vehicle service is the only experience I have. One about 7 months ago was not so impressive due to the wait time which maybe couldn’t be helped but this one was very pain free. More
by Alan
Employees Worked With
Lynette in service department
October 21, 2019
Fast but incomplete Went in for oil change and tire rotation. They changed oil but was confused by order and didn't do tires. Manager viewed film and verified that work w Went in for oil change and tire rotation. They changed oil but was confused by order and didn't do tires. Manager viewed film and verified that work wasn't done. Credited me for one free tire rotation in the future. More
by Tony
Employees Worked With
Forgot her name
October 18, 2019
Dissatisfied, frustrated The service manager and all who I interacted with where very pleasant and responsive. The quality is what I have a problem with. 30 min after I left The service manager and all who I interacted with where very pleasant and responsive. The quality is what I have a problem with. 30 min after I left the dealer and stopped, my truck began to leak fluid beneath the engine. It appeared to be antifreeze and apparently the cap to the antifreeze container wasn’t properly secured. The previous visit, after driving the truck off the lot, there was no power with acceleration and there was a loud whining noise coming from the engine compartment. I returned and apparently some air flow I take was not properly secured to the turbo which resulted in the symptoms. Both times I had spent 2K plus for servicing. I also paid for windshield wiper replacements that never got done. I ended up doing them on my own and paying for them at an auto parts store. Never got refunded. It’s not about the money, my wife and I are both ER physicians but it is a huge hassle to be dealing with these issues right after service. Life’s busy for everyone and we just take it for granted that the truck will be without issue after coming out of service. I’ve got lots of we’re sorry and thanks for letting us know and we’ll let the managers know but that’s it. Thank you for yiur time. More
by Roy
Employees Worked With
Service manager. Lisa I think is her name.
January 21, 2019
WORSE DEALERSHIP IVE EVER DEALT WITH Took my car to get it fixed was only supposed to be there a week &in that week they never called me .I was the one making the phone calls to them. LUN Took my car to get it fixed was only supposed to be there a week &in that week they never called me .I was the one making the phone calls to them. LUNETTA is the service manage. The most unprofessional person I have ever met very rude & a liar. After car had been there a month finally get the call that the car was ready after numerous calls pressuring them that I needed the car back. An hour after driving the car the car is doing the same thing that it was doing when we put it in the shop. Lunetta try to rip me off and also called me a liar I had to call her boss let him know the situation and got the car back in the shop.He knew she did wrong because they offered me my money back. I asked that I did not talk to Loretta anymore so I dealt with somebody else he apologized for Loretta behavior and for calling me a liar.The only liar in this situation was Loretta and I don't know how she's the service manager.😠😵😳SO NO NEVER AGAIN More
by Sylviag
Employees Worked With
Clint Fox
