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181 Reviews of Star Chevrolet - Service Center
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March 01, 2020
The staff is always pleasant an helpful every time I take my car in for service. I appreciate their prompt and courteous attitude. Thank you my car in for service. I appreciate their prompt and courteous attitude. Thank you More
by Mz.Shine911
Verified Customer
Helpful February 28, 2020
I scheduled an appointment and had my vehicle looked over from bumper to bumper and learned I only needed a battery. Star replaced the battery and gave me piece of mind that my truck was in great shape. from bumper to bumper and learned I only needed a battery. Star replaced the battery and gave me piece of mind that my truck was in great shape. More
by Karl.winter
Employees Worked With
Tammy. She was great and so was katie, Katie Mayes
February 22, 2020
Tammy in Service provided updates throughout my time at Star. Notified me of status frequently. Very pleasant and professional. Called to schedule 2nd appointment once parts arrived. Star. Notified me of status frequently. Very pleasant and professional. Called to schedule 2nd appointment once parts arrived. More
by islandgirl5683
Employees Worked With
Tammy in Service
February 18, 2020
My wife and I have been very pleased with the service we have received since we purchased our Colorado.... Without an Appointment they took us in at 415 and out by 5 have received since we purchased our Colorado.... Without an Appointment they took us in at 415 and out by 5 More
by paulmaggard0862
Employees Worked With
Other Employees :
Jennifer Lee
February 16, 2020
Very nice an friendly ready to help.. thanks to Maggie for directing where I needed to be. Thanks to the service department for the help for directing where I needed to be. Thanks to the service department for the help More
by Glendacobb2015
Employees Worked With
February 06, 2020
If a vehicle needs parts that need to be ordered from another area/dealership. The service department or Tim the service manager should call the vehicle owner and let them know the situation. I as the ve another area/dealership. The service department or Tim the service manager should call the vehicle owner and let them know the situation. I as the vehicle owner should not have to keep calling the dealership to find out what is going on, and why it has taking almost 2 weeks to be repaired. Be work on communication skills with the customer. I buy vehicles from Star because of the warranties that come with the vehicle, but when it comes to the service department there needs to be a little improvement. More
by d82w
January 21, 2020
We had an appointment at 9 am to have my AC looked at on my Tahoe. My mother picked us up so we would not have to sit and wait. (We are from Ellisville) At 12 I called to see if they had found the problem a my Tahoe. My mother picked us up so we would not have to sit and wait. (We are from Ellisville) At 12 I called to see if they had found the problem and they were just pulling my truck in to look at it 3 hours later. We purchased our vehicle from Star because we were looking for good service. We drove it from Ellisville to Wiggins for the same good service as when we purchased it. That did not happen. We are very dissatisfied and will not be back. Seems like the only time your appointment time is honored is if you actually sit and wait while they look at your vehicle. This is poor management. More
by Tasha Shoemake
Employees Worked With
Tammy in Service
January 16, 2020
The worst experience yet. Especially with the service dept! Multiple lies told. 2 day job turned to 1 week 4 days and still not done! dept! Multiple lies told. 2 day job turned to 1 week 4 days and still not done! More
by cwmalone06
January 11, 2020
Very pleasant staff. Made my appointment quickly. Took my vehicle right in and finished in an appropriate length of time. This is the second time I’ve had to take in for a recall and I have been happy with s vehicle right in and finished in an appropriate length of time. This is the second time I’ve had to take in for a recall and I have been happy with service both times. More
by Saucpat
Employees Worked With
Hannah Gill
January 02, 2020
2019 silverado I feel I’m being lied to every time I call or visit. Truck was kept 24 days the first time and fourteen days the second time Problem still exists a I feel I’m being lied to every time I call or visit. Truck was kept 24 days the first time and fourteen days the second time Problem still exists and has developed two more issues as well. More
by MIMIS342
