Star Chevrolet - Service Center

Horrible Service 2nd time I sat for over an hour 45 minutes for tire rotation and oil change and never got the service done and was never informed about my vehicle... 2nd time I sat for over an hour 45 minutes for tire rotation and oil change and never got the service done and was never informed about my vehicle... I had to ask what was going on with my vehicle and was informed not sure let me check I didnt realize you were waiting on your vehicle... 1st off i was the only customer waiting in the room...2nd should of checked when there was a problem...I was late getting my kids from school to too it off...horrible customer service. More

Quick Oil Change Always friendly and usually get me in and out quickly. Good price too. Got to visit some neighbors I had seen in a while as we waited on our cars. Always friendly and usually get me in and out quickly. Good price too. Got to visit some neighbors I had seen in a while as we waited on our cars. More

Very good and fast service Nice and polite fast service. I ask to talk to the mechanic who would be working on my vehicle. He was also very polite. Straight forward and answered Nice and polite fast service. I ask to talk to the mechanic who would be working on my vehicle. He was also very polite. Straight forward and answered all questions thanks and my next car purchase will be here. More

Great service work Awesome service tech and service center .everyone in service center is outstanding and professional. They go out of they way to make everything right Awesome service tech and service center .everyone in service center is outstanding and professional. They go out of they way to make everything right for you!! More

They keep their word!! I bought a new vehicle from star. A month after my purchase, when speaking to my salesman, he realized the alignment was not performed and immediately I bought a new vehicle from star. A month after my purchase, when speaking to my salesman, he realized the alignment was not performed and immediately had me bring my Jeep back to be serviced!! Thanks Star Chevrolet From Purvis More

It was just supposed to a quick trip to the store. My throttle pump went out. I was afraid I would not make it to Star.They were able to get the vehicle fixed within hours! My throttle pump went out. I was afraid I would not make it to Star.They were able to get the vehicle fixed within hours! More

Great Out standing service., Friendly personnel, Plays well with others. When out of their way to make me feel welcome.. The finest Chevy dealer out there. Out standing service., Friendly personnel, Plays well with others. When out of their way to make me feel welcome.. The finest Chevy dealer out there. More

Oil change Very fast service even washed my truck you can’t beat that plus gave me a loner to go to Walmart what a dealership 10 in my book Very fast service even washed my truck you can’t beat that plus gave me a loner to go to Walmart what a dealership 10 in my book More

Repairs A 2 hour replacement of a part turned into 2 and half days, ran our battery down for no reason and then acted like it was normal for a battery to run A 2 hour replacement of a part turned into 2 and half days, ran our battery down for no reason and then acted like it was normal for a battery to run down when the doors are open. Well maybe so but there was no known reason for the key to be on but not running and the lights on and windshield wipers on. And this is while the vehicle is in the garage part. We do know this is true because we sat there and watch him work on vehicle. For over an hour. Said lock was fixed. We tried the lock. No it was not fixed. Yes it would go up and down but not unlock. So we had to leave truck for another day. Did they apologize for running the battery down? No, wanted to act like it was no big deal. Well we are now having to buy a new one because my husband cannot take his truck to work and it sit at the dock, while he is working for a week, and not worry about trying to get jumped off or be stuck without a ride! This should not have ever happened! We won’t be coming back for service again! More

Disappointed I dropped my vehicle off for a scheduled appointment at 10:00 AM for an oil change and front end alignment. I called at 3:00 to check on it and was to I dropped my vehicle off for a scheduled appointment at 10:00 AM for an oil change and front end alignment. I called at 3:00 to check on it and was told there was another vehicle on the rack causing problems but my vehicle should be done by 5:00. I missed the call but was called at 4:52 (8 minutes before closing). This was extremely inconvenient for a service that should NEVER take all day. More