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182 Reviews of Star Chevrolet - Service Center
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October 03, 2024
Needed my vehicle looked at for transmission problems, I was fully prepared to leave it for several days just in case there were major problems; however they got me taken care of the same day and explained was fully prepared to leave it for several days just in case there were major problems; however they got me taken care of the same day and explained the real problem. Unfortunately it wasn't news I really wanted to hear, but they gave me several options to take that would be cost efficient. I have dealt with several dealerships over my time and never had 1 try and help instead of trying to take advantage of you. I will recommend this dealership to anyone that needs it. They are GREAT!!!!! Thank you Parker for all your help and recommendations. More
by dcramer009
Employees Worked With
September 20, 2023
Tammy in the service department is first rate. She is so helpful,trustworthy and kind. I have been bringing my vehicles for 15 years for all their services and always been treated fair and they She is so helpful,trustworthy and kind. I have been bringing my vehicles for 15 years for all their services and always been treated fair and they did a great job, thanks service department More
by jp_usmc
Employees Worked With
August 07, 2023
Star Chevrolet has an amazing service department. Tammy is always so helpful and knowledgeable when I bring my car in. She is the best! Tammy is always so helpful and knowledgeable when I bring my car in. She is the best! More
by LisaR
Employees Worked With
July 11, 2023
Called and spoke to Courtney in the service department today. She was polite and knowledgeable about what I asked. She even offered to call another dealership to find out my last oil change. 10/10 recomme today. She was polite and knowledgeable about what I asked. She even offered to call another dealership to find out my last oil change. 10/10 recommended. Thanks for all your help today! More
by AmandaB
Employees Worked With
Courtney Thomas
May 04, 2023
5 5 Above board. Very pleased. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent excellent. Excellent. Excellent. Excellent. Exce Very pleased. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent excellent. Excellent. Excellent. Excellent. Excellent. Excellent. More
by shirlgirl_fcahs@yahoo.com
Verified CustomerEmployees Worked With
Tammy. Service dept.
April 12, 2023
Parker was helpful and knowledgeable. He kept updated as the work progressed. I really like using Star Chevrolet for needed service on my truck. He kept updated as the work progressed. I really like using Star Chevrolet for needed service on my truck. More
by daverussell1017
Employees Worked With
I worked with Parker.
December 30, 2022
HORRIBLE, BEWARE! On July 18, 2022, I took my truck in for service because the low oil engine light and charging pad did not work. Tammy called me to advise On July 18, 2022, I took my truck in for service because the low oil engine light and charging pad did not work. Tammy called me to advise me that the truck needed an oil change, and that was the cause of the low oil pressure engine light. I agreed to have them change the oil, and shortly after leaving the dealership, the low-oil pressure engine light came on again. So, problem one still needs to be resolved, but I paid for the oil change as advised. The second problem was the charging station for the phone, the dealership identified the charging station was not working and replaced it before I left the dealership, I checked the charging station, and it was still not working; at the dealership, we tried 3 different phones to no avail, their response to me was "it may need updates" we will call you when these are available, and you can bring it back in for service. I paid $511 for this service, and my charging station still does not work, and they refuse to refund me for repairs. I have left repeated calls for Gary Guinn (General Manager), Bobby Reagan (owner), and Tim Smith (Service Manager). The leaders of this dealership are not concerned about ethical business practices or proper repairs. I am requesting a full refund for the charging station. More
by ataylor678
September 12, 2022
Service Department is a joke ! They emailed Me a coupon for a oil change and tire rotation for 59.95 I usually don’t pay this much for an oil change but since it’s included a tire They emailed Me a coupon for a oil change and tire rotation for 59.95 I usually don’t pay this much for an oil change but since it’s included a tire rotation I made an appointment my husband took our Ford F150 to the dealership told them he had the coupon when they presented him with the bill the total was $88.55 he questioned them they did not rotate the tires because they said it did not need it when he got home I called the dealership to question them they were rude tiptoed around my questions and was no help whatsoever I asked for the number for the regional manager they said they did not have one that they were an independent franchise stay away from this dealership They also use synthetic oil which we have never put in our truck and did not ask permission to use synthetic oil More
by doucet.janet
Employees Worked With
